I cannot send or receive multimedia messages on my Asha (Series 40 phone)

  1. Check your mobile data connection. If you are within a known Wi-Fi network coverage area, switch Wi-Fi temporarily Off (Settings > Connections). Then select Menu > Internet and type any webpage address on the address line.
  2. If you can connect to the internet, but you cannot send an MMS, contact your network operator for MMS settings reconfiguration or you may need to reset the settings (Menu > Settings > Restore factory sett. > Settings only).
  3. If you have Multi-SIM (two SIM cards with the same mobile phone number), note that MMS can only be received on your assigned “primary” SIM card.