When you want to learn more about how to use your product or you are unsure how your device should function, see the support pages at www.nokia.com/support or your local Nokia website, www.nokia.mobi/support (with a mobile device), the Help application in the device, or the user guide.

If this does not resolve your issue, do one of the following:

  • Restart the device: switch off the device, and remove the battery. After about a minute, replace the battery, and switch on the device.

  • Restore the original factory settings as explained in the user guide. Your documents and files will be deleted in the reset, so back up your data first.

  • Update your device software regularly for optimum performance and possible new features, as explained in the user guide.

If your issue remains unsolved, contact Nokia for repair options. See www.nokia.com/repair. Before sending your device for repair, always back up the data in your device.