Make sure that your phone is running the latest software. You can find out more about the software changes for Lumia phones from here.
- What is the Care app on my Nokia Asha phone?
- What can I do with the Care application on my Nokia Asha phone?
- Can I transfer the apps from my old Nokia Asha phone to my new Nokia Asha 503?
- Can I delete activities from the home screen one at a time?
- How can I customize the Push Notification tone on my Nokia Asha phone (Asha 500 series)?