You need to have the Nokia Suite application installed on your PC.

To download and install Nokia Suite, visit your local Nokia website www.nokia.com/nokiasuite.

Once you have Nokia Suite installed on your computer, please do the following:

  1. Start Nokia Suite.
  2. Connect your phone to computer via USB cable or select Tools > Add new phone > Use bluetooth instead
  3. Follow the on-screen instructions.

For more detailed information please watch the tutorial video from Nokia Care.

From 2013, the new Nokia Asha/S40 phones do not support Nokia Suite or PC suite. Instead, they use the Nokia Connectivity Cable Driver.