Our free apps let you seamlessly transition to your phone. The pre-installed Contacts Transfer app on our Lumia (505, 510, 610, 710, 800 and 900) moves all your contacts over using Bluetooth. There may be third-party computer apps available, such as Welcome Home to Windows Phone, which transfers data from your old phone to your new phone.

Contacts from your old phone

  • If you only want to transfer your contacts, or if you use an Apple Mac, use the Contacts Transfer app on your phone. If your phone does not have Contacts Transfer app, you can download it from Store (formerly Marketplace).
  • If you have previously had a micro-SIM or micro-RUIM card, you can also copy your contacts from your card to your new phone. For more information on how to copy contacts to your SIM or RUIM card, see the user guide of your phone.
  • Learn how to copy contacts to your new Nokia Lumia phone on Nokia Support videos (English).

Contacts and calendar from an online service

  • If your contacts and calendar are stored online as part of an online service such as Google Account, Microsoft Exchange, or even Facebook or Twitter, set up that account on your phone and your contacts and calendar entries are imported automatically.
  • For more information on how to set up an account on your phone, see the user guide of your phone.

Contacts and calendar from a Nokia Symbian or series 40 phone

In the Nokia Suite (version 3.6 onwards) you can transfer contacts and calendar items to the Microsoft SkyDrive cloud service by using Nokia Suite. From the SkyDrive the content is synced to your Lumia phone. To use SkyDrive, you need a Microsoft (Live) Account ID. If you do not have a Microsoft account, you can create one at live.com, or using your phone.

  1. Make sure you have Nokia Suite 3.6.11 or higher installed on your PC.
  2. Use a compatible USB data cable to connect your Symbian or Series 40 phone to your PC.
  3. Launch Nokia Suite, and start the sync setup, select Sync > Sync now > Set up sync.
  4. Select the content you wish to sync with your phone.
  5. Start the sync.
  6. Once the sync is complete, select Show details to see what was synced.
  7. To upload the content to SkyDrive, select Tools > Upload to SkyDrive and follow the instructions on the screen.
  8. Sign into your Microsoft account with your Lumia phone to get the copied content.

For more information, open Nokia Suite and, on the Help menu, click Nokia Suite help > Switching to Nokia Lumia.

Contacts and calendar from your computer

If you want to transfer your calendar entries and to-dos as well as your contacts, you need to have:

  • Microsoft (Live) Account ID.
  • Microsoft Outlook on your computer
  • Microsoft Outlook Hotmail Connector downloaded and installed on your computer

For more information, please see the related article 'How can I sync my contacts and calendars from Outlook to my Lumia phone?'. You can use the search field on this page to find this.

Android, iPhone, Blackberry

  1. Use a compatible USB data cable to connect your phone to your PC.
  2. On your PC, use the appropriate sync software, such as HTC Sync, Samsung Kies, or iTunes to sync your contacts, calendar entries, and to-dos from your old phone to your computer, and set the sync software to sync the items to Outlook.
  3. In Outlook, add the Microsoft Account to your Outlook using Microsoft Outlook Hotmail Connector. You may need to manually configure the settings.
  4. Sync the content you want from Outlook to your Microsoft Account. It may take a while before the content is available in your Microsoft Account.
  5. Sign into your Microsoft account with your Lumia phone to get the copied content.

Windows Phone

  • Back up the contacts and calendar entries in your old phone to Microsoft (Live) account, and import them to your new phone straight from the cloud service.

Mac computer

  • If you are using an Apple Mac, please see the related article 'How do I sync contacts and calendar from a Mac computer to my Lumia (Windows Phone 7)?'. You can use the search field on this page to find this.