How can we help you?
- Where can I get support for the HERE apps?
- How do I know if an app or service is using my location info on my Lumia phone?
- I have downloaded a compass app from Store but it does not work on my Lumia 520,521, 525, 526, 530, 535 or 625 phone, why?
- What to check if I get the error "We can't reach the maps library at the moment" when trying to download map data in my Lumia phone?
- What happens to my map if I restore my Windows Phone to factory settings (hard reset)?
Documents and files
- pdfLumia with Windows Phone 8.1 Update User Guide (3.60 MB)
For important info on the safe use of your device and battery, read “Product and safety info” in the online user guide on this website.