Back up and restore data on your phone

Accidents can happen – so set your phone to back up your settings and stuff to your Microsoft account.

You need a Microsoft account to back up your phone.

  1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > backup.
  2. If asked, sign in to your Microsoft account.
  3. Select what to back up and how. You can set your phone to back up your app list, settings, text messages, photos, and videos.

    Tip: Your contacts and calendar are backed up automatically to your Microsoft account.

    Your downloaded apps may not be included in the backup, but you may be able to re-download them from Store, as long as the app is available. Data transmission costs may apply. For more info, contact your network service provider.

    To automatically back up videos or best-quality photos, you need a WiFi connection.

    To back up your other content, such as music, use either the Windows Phone app for desktop or Windows Explorer.

Restore backed up data

  1. To restore the stuff you have backed up, sign in to your Microsoft account. The content is restored automatically.

    You can restore your backed up data after resetting or updating your phone software, or when setting up a new phone.