Want to check how much memory you have available? Use the storage sense app.
Tap storage sense.
- Tap phone. To check the details of
your memory card, tap SD card.
Tip: Want to see what more you have on your phone? Download the Files app from Store, and easily manage files on your phone.
If the phone memory is getting full, first check for and remove things you no longer need:
Text, multimedia, and mail messages
Contact entries and details
Music, photos, or videos
Instead of removing, you can also move the files to the memory card.
The quality of your memory card may affect the performance of your phone greatly. To get the best out of your phone, use a fast 4–128GB card by a well-known manufacturer. For more info on memory cards, check the frequently asked questions.
Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.
Remove temporary files to free up space
- Tap phone > temporary files > delete. To delete temporary files and other data
from just your browser, tap Internet Explorer settings > delete history.
Tip: If your phone doesn’t recognise the file type of a file (such as a zip file), it places the file in the Other folder. You can check what these are and delete the ones you don’t need using the Files app.