Want to check how much memory you have available? Use the storage sense app.

On the start screen, swipe left, and tap storage sense.

  1. Tap phone. To check the details of your memory card, tap SD card.

    Tip: Want to see what more you have on your phone? Tap the file type, for example, photos. To quickly access the apps or files, tap manage.

If the phone memory is getting full, first check for and remove things you no longer need:

  • Text, multimedia, and mail messages

  • Contact entries and details

  • Apps

  • Music, photos, or videos

Instead of removing, you can also move the files to the memory card.

The quality of your memory card may affect the performance of your phone greatly. To get the best out of your phone, use a fast 4–128GB card by a well-known manufacturer. For more info on memory cards, check the frequently asked questions.

Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.

Remove temporary files to free up space

  1. Tap phone > temporary files > delete. To delete temporary files and other data from just your browser, tap Internet Explorer settings > delete history.