Go to account.nokia.com, sign in with your Nokia account and select Purchase history to confirm the duplicate charge. Please contact Nokia Care, quoting the receipt numbers for both transactions.
- I have forgotten my Nokia account password
- What happens to any credit or subscriptions I have with MixRadio if I update my Nokia Account country settings?
- How do I delete or remove my Nokia account?
- I have downloaded/streamed some music from your MixRadio service but after listening to it, it appears to be from a completely different artist – what can I do?
- I have stumbled upon some music on MixRadio which I find offensive – what can I do?