• By using this site you agree to the use of cookies for analytics, personalised content and ads.
results by Bing
Describes that you receive a "The product key is not valid" error message when you install and try to activate a Microsoft game, Streets and Trips, or MapPoint. Provides several methods to resolve the problem.

Other Support Options

Support home
Get access to how-to articles and forums, one-click diagnosis and repair for many issues, and step-by-step instructions so you can fix the problem yourself.
Ask the Community
Ask a question and our community members will help you understand your problem and show you how to resolve it. 
Get live help
We’ll help you connect with a Microsoft Answer Tech for complimentary advice on more basic questions, as well as training and one-on-one technical support so you can get more out of your technology.