Empower your growing business to get the most out of every lead and opportunity. Reduce costs, increase profitability, identify and win new customers and deliver even better experiences.
Sales is all about who you know – watch our video to see how Microsoft Dynamics CRM helps you to identify the best contacts and win their hearts over the competition by providing you with a complete set of tools to build loyal and profitable relationships through great customer experiences.
Your customers are everything to your business and great customer engagement is vital to your success. The process of engaging customers can't be one-size-fits-all. It needs to be adaptive to meet the individual needs of each customer. Dynamics CRM Online provides you with intelligent customer engagement tools to enable your growing business to build customer loyalty through amazing customer experiences.
Research has revealed that sellers spend 78% of their time on non-selling activities, compared to 22% of their time actually selling.
We live in the age of the customer and today’s customers are more empowered and educated than ever to dictate what, how and when they’ll buy. People in sales roles need to be nimbler and more responsible than ever before to meet increasing customer expectations and invest time where it counts – with the customer.
Microsoft Dynamics CRM provides your sales team with a complete solution to effectively manage leads through the sales pipeline, leaving them with more time to deliver amazing experiences that results in more sales.
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In a socially connected world, engagement with customers can happen anywhere, anytime – and is key to growing your business. Social Engagement from Dynamics CRM Online provides you with powerful social tools to gain insight into how people feel about your business and connect with customers, fans, and critics on social.
Listen everywhere to get a true understanding of how people really feel about your business and how you stack up against your competitors, engage with your customers on social communities to build deeper relationships and use insights to find out what matters most to your customers.
With Dynamics CRM Online you get the same familiar Microsoft user experience you are used to from your other favourite business tools, plus complete integration with Microsoft Office and Microsoft Outlook – so there’s no steep learning curve for you or your team to content with.
And because Dynamics CRM Online is cloud-based, it is accessible to everyone in your business from their desktop PC, laptop, tablet or smartphone – wherever they are an at any time.
At Microsoft, we have a network of partners who are expert in our software solutions and who also have industry-specific expertise. A partner will work with you to assess your business goals, help you identify the best option for your business and then support you through the implementation process.
Microsoft Dynamics CRM Partners
Watch our video to see how Dynamics CRM Online can empower your growing business.
The Alcumus Group see’s the benefit of integrated cloud technologies to accelerate growth.
See how Microsoft Social Engagement for Dynamics CRM can help your business turn challenges into opportunities
Watch our video to find out how Marston’s Pubs uses Microsoft Social Engagement
We share your goals and work in partnership with your internal teams at every step of your CRM journey - well beyond delivery and ‘support’ phases – to ensure ongoing success.
From standard, compact CRM projects to complex 'xRM' on the Microsoft Dynamics™ CRM platform, we have the expertise to deliver the right solution for you.
Specialist in the implementation of Microsoft Dynamics CRM and Office 365, you can trust us to deliver a solution that meets the evolving needs of your business.