• Dynamics CRM Online for small and medium-sized businesses

    Empower your growing business to get the most out of every lead and opportunity. Reduce costs, increase profitability, identify and win new customers and deliver even better experiences.

    Free trial Live Chat
  • Free technology workshops

    Learn about the latest Microsoft products and solutions at a free ModernBiz Test Drive. Our free technology consultations aim to understand your business challenges, discuss your current technology and demonstrate Microsoft solutions which could help your business.

    Find out more

Dynamics CRM Online for small and medium-sized businesses

Empower your growing business to get the most out of every lead and opportunity. Reduce costs, increase profitability, identify and win new customers and deliver even better experiences.

Free trial Live Chat

Free technology workshops

Learn about the latest Microsoft products and solutions at a free ModernBiz Test Drive. Our free technology consultations aim to understand your business challenges, discuss your current technology and demonstrate Microsoft solutions which could help your business.

Find out more
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Better manage your sales opportunities

CRM Online makes it easier for everyone in your company to get the information they need to deliver great customer experiences. All employees can access complete and consistent information from one single, centralised system – which means staying up-to-date and in touch with customers has never been easier.

Supercharge your sales team and improve sales processes in your smaller business: download our free whitepaper

Watch our video to see how Dynamics CRM Online can help your growing business achieve its sales goals.

Free trial Live Chat How to Buy

Better engage with your customers

Growing companies make customer engagement a top priority because they know that engaged customers are more likely to be satisfied, purchase again and make positive recommendations – resulting in more sales, higher revenue and business growth.

Dynamics CRM Online provides you with intelligent customer engagement tools to enable your growing business to effectively engage with customers and build customer loyalty through the delivery of amazing customer experience.

Find out how your customer engagement measures up to your UK business peers: download our free research report

Free trial Live Chat How to Buy

Dynamics CRM Online - Microsoft Business UK

Always be productive – wherever you are and however you choose

As your business grows your workforce will become increasingly mobile, so it’s important to provide them with the tools that make it seamless to work from wherever they are – whether that be in the office, at home, with customers or on the road.

With Dynamics CRM Online, your sales and service teams will be empowered to do their best work from wherever they are, on whatever device, making them more productive to spend time on what really matters – customers.

Watch our video to see how Ryan, the Sales & Marketing Director of a small business, uses Dynamics CRM Online to access information in the cloud and collaborate with colleagues.

Free trial Live Chat How to Buy

Ensure your business is socially savvy

In a socially connected world, engagement with customers can happen anywhere, anytime – and is key to growing your business. Social Engagement from Dynamics CRM Online provides you with powerful social tools to gain insight into how people feel about your business and connect with customers, fans, and critics on social.

Listen everywhere to get a true understanding of how people really feel about your business and how you stack up against your competitors, engage with your customers on social communities to build deeper relationships and use insights to find out what matters most to your customers.

Download our datasheet to find out more about Microsoft Social Engagement

Chat with an Agent
Dynamics CRM Online - Microsoft Business UK

Get the business insight you need to make smart decisions

CRM Online provides you visibility of your organisation so you can make informed decisions quickly. Live dashboards and interactives reports will help you uncover new opportunities, gain deeper insights and access real-time information to ensure your business is achieving targets.

Free trial Live Chat How to Buy

There are 2 ways to buy Dynamics CRM Online


Through a Microsoft partner

Recommended

Our partners are technology experts who offer CRM Online solutions designed with small and medium-sized businesses in mind. Quick-start solutions mean you can be up-and-running within a week, and daily costs per user can be as little as the price of a cup of coffee.

The benefits of working with a Microsoft partner include:

  • Ability to purchase any number of licenses
  • Professional deployment and setup assistance
  • Local training and on-site support
  • Ability to fine-tune your solution to fit your business needs
  • Additional assistance, service and support, including data migration and transition advice

Find a partner

Direct from Microsoft

You can only purchase CRM Online direct from Microsoft if you are planning to buy 5 or more user licenses.

We also recommend you have in-house CRM implementation capabilities, or are already engaged with a partner who does.

CRM Online licenses purchased direct from Microsoft cost from £31.20 per user, per month. For more information about licenses and pricing for small and medium-sized businesses, please click here

Buy direct from Microsoft

Discover customer success stories

See how these companies are already empowering their growing businesses with Dynamics CRM Online

Dynamics CRM Online - Microsoft Business UK

See how CRM Online has enabled Ingimex to improve their customer relationships.

Dynamics CRM Online - Microsoft Business UK

Find out why Eyeful Presentations chose Dynamics CRM Online to replace their existing solution.

Dynamics CRM Online - Microsoft Business UK

Read about how Dynamics CRM Online has provided Thorlux Lighting with greater business visibility.

Dynamics CRM Online - Microsoft Business UK

Find out how Dynamics CRM Online has helped Alcumus make improvements in the way they manage sales cycles.

The licenses featured on this page are recommended for small and medium-sized businesses. To see details of all available CRM Online licenses, please click here.

Note One non-production instance is included with 25 or more Professional User Subscription Licences (USLs). For every 20 Professional USLs, the storage capacity increases by 2.5 GB, up to 50 GB at no additional charge. A minimum purchase of five Professional USLs is required for new subscribers.
Note Social listening and social analysis features require 10 or more Microsoft Dynamics CRM Online Professional USLs when licensed through the Microsoft Online Services Program (MOSP) or the Open Program.

See global list prices through Microsoft Online Services Program
Microsoft Dynamics CRM Online support options
Download the Microsoft Dynamics CRM Online pricing and licensing guide
Download the Microsoft Dynamics CRM on-premises pricing and licensing guide

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