Microsoft Dynamics AX 2009 White Paper: Customer Returns

Language:
English
Microsoft Dynamics AX 2009 introduces a dedicated module for handling customer returns. Built on the sales order framework, the return order module allows for handling customer returns in a controlled and efficient manner.
  • Version:

    2009

    File Name:

    Customer_Returns_in_Microsoft_Dynamics_AX_2009.pdf

    Date Published:

    10/10/11

    File Size:

    1.4 MB

      Microsoft Dynamics AX 2009 introduces a dedicated process for handling customer returns. This dedicated process has a new document type—the Return order—that is built as a specialization of the sales order. The process specifies a number of steps for receiving, inspecting, and disposing of returned items. This document includes detailed descriptions of:
      • Supported processes and scenarios
      • Important variations to scenarios
      • Effect on inventory costing and on-hand
      • Setup and configuration of the return order module
      • Reporting and statistics
  • Supported Operating System

    Windows 7; Windows Server 2003; Windows Server 2008; Windows Vista; Windows XP

      1. Click Download to download the file in PDF format.
      2. Save the file to your computer.
      3. Repeat these steps on each computer where you want to install the file, or save the file to a shared folder where other others can access it.