For most public administration organizations, budgets are unable to keep pace with a growing set of responsibilities. Agencies are being asked to do more with less and to provide detailed, timely information about how all public funds are spent. In nations and local municipalities across the globe, agencies are finding it increasingly difficult to meet the demands of their citizens for more-responsive service and to keep up with reporting requirements without overspending the budget.
Microsoft Dynamics NAV is an adaptable, affordable management solution that helps small and midsize public service agencies improve operational efficiencies and deliver on the promise of better service to citizens and employees. This solution connects people, information, and processes across your organization.
Process management
Automate routine tasks.
Speed transactions and approvals.
Manage inventory, warehouses, work orders, job costing, and documents.
Get access to real-time, integrated information from across your organization.
Implement an asset management plan.
Make faster, better-informed decisions.
Increase employee productivity.
Grant management
Manage the full life cycle of a grant.
Prevent overspending with automated cost tracking.
Validate transactions against budgets.
Monitor approval of grant protocols.
Provide financial reports to grantors around the world in their own currencies.
Account management
Maintain fiscal responsibility.
Streamline interfund accounting.
Ensure that account balances stay accurate and up to date.
Link key accounting processes across databases.
Commitments and encumbrances
Provide checks and controls to stay within budget.
Track online requisitions as commitments and reserve encumbrances.
Ensure that funds are correctly allocated.
Set tolerance levels for spending.
Create secure encumbrance approvals.
Employee management
Define pay cycles.
Track payroll information against jobs.
Define and communicate positions and roles.
Create organizational charts.
Analyze and rate applicants based on their qualifications.
Support position-based HR and payroll systems.
Provide self-service through a Web interface.
Constituent interaction
Respond quickly and effectively to citizen demands.
Provide personalized service around the clock with a Web interface.
Analyze needs and adjust priorities and budget accordingly.
Communicate with citizens in their primary languages.
Analysis and reporting
Easily sort, filter, and analyze data.
Understand trends and spot problems.
Maintain a complete audit trail.
Ensure financial stability and accountability
Enable efficient collection of taxes and fees.
Implement a cohesive tax and utility billing system.
Support multiple rate structures.
Integration with familiar software