What information do we collect?
We collect the following categories of information:
When you register to use the Service and create an account, your contact details such as your email address and/or mobile phone number along with your user name and password are collected.
Credit or debit card details
If you choose to make a purchase via credit or debit card, you must provide Microsoft Mobile with your card details. Card details are not associated to your account unless you so choose, in which case the card details are stored by a payment provider and tied to your account and can be used for further transactions with the same account. The Service may allow you to add credit to your account or to purchase a premium subscription which provides you with enhanced features to the Service.
We record your transactions with us, for example your registration to the Service and your purchase and download activities conducted within the Service. For example, we record the product you downloaded, the date and time of your download, information on which content area a track was purchased and the number of streaming or preview tracks you listened to, the payment amount and payment method (if applicable), and your receipt email address (if available). We also record any comments, ratings or reviews that you provided for any content.
Music listening and other usage data
Personalized profile: The Service allows you to create a personalized profile based on your music listening. This profile is used to tailor your experience to match your preferences, for example to make recommendations or to provide you with information about your favorite artists. The profile will be composed of your music listening data. This includes the tracks you have stored on your device, the tracks you listen to, as well as the skips, likes, dislikes and favorites you indicate. Your music listening data will also continue to be collected when the player is running in the background.
If you have logged in to your account while listening to music, your music listening profile will be tied to your account and remain active as long as you don’t terminate your account. When you terminate your account, the music listening profile will also be deleted. Depending on the type and version of device you are using and the version of the software you have installed, you may be able to disable collection of additional information associated with your profile from the application settings.
Recommendations: The Service may provide you with recommendations on artists or tracks you may like. These recommendations are based on your music listening behavior and indications of likes and dislikes for particular tracks or artists. If you have created a personalized profile and enabled push notifications, the recommendations may be provided to you as push notifications.
Reporting to license holders: For the purposes of reporting music consumption back to license holders, we collect both online and offline radio play, skips and other events related play sessions. This information is processed in a de-identified manner to provide aggregate licensing reports back to the rights holders of the music content. This information is collected regardless of your choices to create a personalized profile or to participate in the Product Improvement Program.
The Product Improvement Program helps us improve our products as further explained in the applicable privacy supplement. You may choose to turn the improvement program off either from the application or device settings, depending on your device model and software version.
Your location may be used to provide you with information about nearby events and to make your music listening profile location-aware. If you don’t want this to happen, you can turn off location services for the application from either application or device settings.
Depending on the type of device you are using and the version of the software you have installed, you may be able to turn on and off the collection of music listening data and usage data from the application settings. As your music listening profile may be associated with your account, please also consider that if you have not disabled the collection of music listening data and are logged in to your account at the same time, your music listening data will be associated to your account.
Depending on the type of device you are using and the version of the software you have installed, the application may collect and use location data. If this is the case, you will always have the option to turn location collection and use off, from either application or device settings.
You may not opt-out from the collection of aggregate, de-identified information for the purposes of licensing reporting to rights holders.
Other important information
You may contact us through our customer care or through following contact details:
Microsoft Mobile Oy