Safer Online Gaming: Perceptions and Behaviors of Gamers and Parents of Gamers (December 2010, U.S.)

Presentation and executive summary summarizing research commissioned by Microsoft to understand awareness and perceptions about online gaming safety and privacy from parents of gamers and gamers themselves.
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      Overall, parents surveyed rank the risks of online gaming for their kids low compared to other online activities. And while they report that the steps they’ve taken to help protect their children are effective, most are not using available family safety settings. • 13% of parents ranked online gaming as their top concern compared to online chatting (43%) and browsing social networks (20%). • 40% report using available family safety settings. Fifty four percent reported not using them because they trust their child and 53% said they don’t use them due to lack of awareness or lack of understanding how to find/use them. Even though parents ranked the concerns of online gaming low, many gamers themselves reported experiencing abuse online—and for younger gamers, the abuse has impacted their online gaming behavior. • One in five gamers reported experiencing abuse while gaming online. • The results showed that gamers aged 18-24 (24%) are twice as likely as gamers under 18 (12%) to experience abuse. • Most gamers, 71%, claim they know what to do when they encounter abuse online, but many (44%) do not report it. • Two-thirds of gamers under 18 have either stopped playing online games or play them less due to a previous bad experience.
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