With point-and-click configurations and customisations, Microsoft Dynamics CRM makes it easy to fit your scenarios and business needs. Empowered by a process-oriented user experience and visual designer, you can rapidly build your business model and configure your business processes for maximum agility.
Microsoft Dynamics CRM embraces an open technology platform that helps to unify and optimise your investments in various technologies. Developers can leverage .NET and many other open technologies to build integrations with a vast array of Microsoft and non-Microsoft applications.
Microsoft delivers a rich and robust application framework designed to help customers to extend and build additional lines of business workloads, on top of Microsoft Dynamics CRM. You can rapidly customise Microsoft Dynamics CRM for extended CRM workloads to accelerate delivery, enhance the value of your deployment, help improve business relevance and drive operational excellence.