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Microsoft Dynamics CRM pricing and licencing


Includes sales force automation, Unified Service Desk, and Microsoft Social Engagement
₹ 3,905
per user/month

Sales Productivity

Includes Microsoft Dynamics CRM Online Professional + Office 365 Enterprise E3 and Power BI Pro
₹ 4,805*
per user/month

Save 25%

Enterprise 360 Promo

Limited time offer on Microsoft Dynamics CRM Online Enterprise
 12,020₹ 9,015*
per user/month

Note One non-production instance is included with 25 or more Professional User Subscription licences (USLs). For every 20 Professional USLs, the storage capacity increases by 2.5 GB, up to 50 GB at no additional charge. A minimum purchase of five Professional USLs is required for new subscribers.

Note Social listening and social analysis features require 10 or more Microsoft Dynamics CRM Online Professional USLs when licensed through the Microsoft Online Services Program (MOSP) or the Open Program.

Microsoft Dynamics Online Services licensing purchase options

Microsoft Dynamics Online Services provides licensing flexibility, including the ability to mix and match licenses within the same edition. We provide high-value Professional Client Access Licenses (CAL) at the right price, featuring simple-to-understand use rights and the power of choice between online and on-premises deployment options.

  • Enterprise Agreement (EA). The best licensing program for commercial and government organizations that want to standardize IT across the enterprise yet retain the flexibility to choose from on-premises and cloud services.
  • EA Subscription. An enrollment under the EA that provides a lower initial cost based on a three-year subscription, the ability to increase or decrease subscription counts on an annual basis, and non-perpetual licenses that end with your subscription term.
  • Enrollment for Education Solutions under Campus and School Agreement (CASA+EES). A subscription licensing program available to both primary/secondary and higher education, the Enrollment for Education Solutions (EES) offers the simplicity of counting people instead of PCs/devices. CASA+EES is for institutions with 1,000 or more full-time employees or students.
  • Microsoft Products and Services Agreement (MPSA). The new Microsoft Products and Services Agreement (MPSA) is a single agreement for your Online Services, software, and Software Assurance purchases across your organization. It can save time and money by combining purchase points for the best price level and reducing the administrative overhead associated with managing multiple agreements.
  • Microsoft Online Services Program. A subscription-based program for organizations with five or more users who want to subscribe to, activate, provision, and maintain online services seamlessly and affordably directly through the Microsoft.com website.