| Guest Blog post by Bob Violino Employees’ ability to share knowledge with their co-workers about market trends, customer demands, best practices and other information is critical to success in today’s highly competitive business environment. Given the frenetic pace of change and the need to be continuously innovative, workers need to be able to effectively and easily keep in touch with each other, share documents, view demonstrations and otherwise work together to grow the business and better serve customers. Enterprises find that they have an ever-increasing need to allow their employees to work in an environment that is more connected, using tools such as social media sites, unified communications and customer relationship management (CRM) to share ideas and collaborate in real time in a way that increases productivity. Social networking is playing a significant role in helping to build more collaborative enterprises. Each day, more people are becoming more familiar with social media... |