For most enterprises, optimizing costs remains a high priority. For Microsoft, optimizing costs is a holistic approach to technology that spans your IT and business departments. It doesn't just mean cutting costs. Undertaken at both strategic and tactical levels, it can support enterprise efforts to produce results, improve competitiveness, and increase performance.
Time is money in auto financing
Volkswagen Financial Services wanted to improve the performance and scalability of the web-based applications it delivers to its dealers around the world. It also wanted to reduce IT costs. Microsoft Services consultants supported Volkswagen by providing deep technical knowledge for implementing its private cloud proof-of-concept, tracking down answers to questions, and generally smoothing the way for deployment. The company has seen a 36 percent increase in the performance of some applications, which helps it win financing deals. By using Windows Server 2012 and Microsoft System Center 2012, the company will be able to manage more applications with fewer people. It expects to trim web server configuration time by 50 percent and overall infrastructure management costs by 20 percent.
Bank saves $100,000 and lowers IT work by 20 percent
Sberbank had already virtualized its data centers extensively but sought greater automation, lower IT costs, and faster failover between its main and backup data centers. Its upgrade to the Windows Server 2012 operating system is estimated to save US$100,000 over a third-party solution, reduce IT administrative workload by 20 percent, decrease downtime, and allow IT to respond faster to business needs. Sberbank received assistance from Microsoft Services for both consulting and support.
“Working with Microsoft Services saved us a great deal of time and helped us avoid incorrect steps,” says Vyacheslav Volkorezov, Leading Engineer and Expert, System Administration Department, Sberbank of Russia, Baikalsky Head Office. “The Irkutsk office is more than 5,000 kilometers away from Moscow with a five-hour time difference, so we really appreciated having a local Microsoft engineer onsite during the RDP. Microsoft Services also participated actively in all the project milestones and helped us plan and deliver each of these milestones. Our teamwork was very effective and helped us solve problems faster.”
Gain competitive advantage by using a business-before-technology approach to your IT strategy.
- Enterprise Strategy and Planning
To help you realize the full value of your current and future technology investments and to make sure those investments track directly to your business goals, Microsoft Services provides professional planning and strategy services that focus on just that—driving business results through the use of technology. The Microsoft Enterprise Strategy Program is a programmatic approach that includes orchestration, strategy and planning, architecture, and IT and business enablement services.
Maximize the efficiency of your IT infrastructure by using technology to lower the cost of doing business.
- Datacenter Services
Your business is moving faster than ever, putting more pressure on your data center and its critical capabilities. The agility and reliability of your current solutions and your ability to implement advanced capabilities like self-service, chargeback transactions, and resource sharing depend upon the underlying IT infrastructure and management systems supporting them. Datacenter Services is a portfolio of solutions from Microsoft and its partners that integrates technology, people, and processes to help transform the data center into a strategic and flexible business asset.
- Modern Applications
Your organization has a tremendous opportunity to make information more easily accessible to customers, employees, or others you choose, along with the ability to provide that data on any device, at any time, through modern applications connected to cloud services. Microsoft Services can help you develop modern applications and modernize legacy applications to capitalize on IT paradigms, including cloud, social, mobility, and big data.
- Premier Mission Critical Support
Your business success is directly tied to the strength and stability of your mission-critical systems; outages can be costly in terms of dollars, customer impact, and reputation. With Premier Mission Critical Support, you receive the highest level of service and support Microsoft can offer to help drive higher performance and uptime of your critical solutions built on Microsoft technologies.
- Premier Support for Windows Azure
Microsoft Services Premier Support for Windows Azure keeps your business-critical, cloud-based applications up and running. Developers using the Windows Azure cloud computing platform to build, deploy, and manage applications through the Microsoft global datacenter network can use Premier Support for Windows Azure to:
Maximize uptime through the help of dedicated support engineers available anytime to quickly diagnose and resolve your issues
Reduce costs with the help of a designated account manager and Microsoft Windows Azure experts who provide assessments, insight, and tools to streamline development and business processes
Accelerate the development cycle through training and mentoring services
Lower the cost of communications, collaboration, and operations through a more connected, physical, and virtual collaborative workplace.
- Business Productivity
How do your teams communicate, and what is it costing you? If your millennials rely on social and texting, your gen-Xers are e-mailing, and your baby boomers like face to face, how do you get them on the same proverbial page and keep your data secure and your costs down? Microsoft Services can help you evaluate your business and pick the right solutions that will reduce complexity and cost in how your people and your IT systems work. The time your people will save using Microsoft tools such as Yammer, Office 365, Lync, and SharePoint provides significant value to your business and is compounded by lower IT deployment and maintenance costs.
- Dynamics AX
Delivering quality products or services to your customers and running an agile competitive business often comes down to how well you can plan your resources and manage your core business functions. Microsoft Dynamics AX is a business solution that supports industry-specific and operational processes, along with comprehensive enterprise resource planning (ERP) functionality for financial and human resources management. Because these solutions work with—or just like—familiar Microsoft software, your people can use these streamlined processes more quickly and easily, compounding the value they bring to your business.
- Dynamics CRM and CRM Online
To attract new customers and retain the ones you have, you need ways to boost sales and customer satisfaction. Microsoft Services Dynamics Customer Relationship Management (CRM) and CRM Online solutions help you automate the business processes that deliver world-class customer care experiences and improve your sales and marketing impact. You can build business capabilities such as loyalty management, customer care, and social media integration through systems that are easy to use and provide business insights that can give you a competitive edge.