Premier Support for Developers

Gain direct access to the Microsoft developer resources and support that you need to accelerate software development and help ensure project success.

Build better applications faster, saving time and resources. With Microsoft® Services Premier Support for Developers, your development team gains access to experienced resources and a full suite of services designed to both accelerate results and reduce risks across the entire software development life cycle. Through Premier Support for Developers, your team can take advantage of Microsoft experience and global resources to help ensure a consistent and coordinated development effort in line with overall business initiatives.

Development Experience

Premier Support for Developers offers the complete range of resources and services needed to support any stage of the software development life cycle. Delivered in the context of well-defined, complementary, and purposeful teamwork across Microsoft support-engineering teams, together with your Application Development Manager, these resources and services include:

  • Application Development Services: Ongoing service designed to help efficiently build, deploy, and support quality applications.

  • Premier Field Engineering: Deep technical experience across all Microsoft development technologies and platforms throughout the deployment, optimization, and operation phases of the software development lifecycle.

  • Commercial Technical Support: Prioritized problem-resolution and advisory services support, including development of sample code. Commercial Technical Support is available globally 24 hours a day, 7 days a week.

  • Workshops and Events: On-site and remote sessions delivered by global engineering teams from Microsoft that help you design, develop, deploy, operate, optimize, and support applications running on the Microsoft platform.

  • Labs: Microsoft regional-support sites offer labs for application testing and include on-site support staff, excellent hardware and facilities, and knowledgeable testing resources.

  • Premier Online Support: Extensive information to help you stay current with technology issues and products. Includes product news flashes, critical-problem alerts, expert round tables, access to the knowledge base, and opt in to MSDN® subscriptions.

Accelerated Software Development

With experienced resources on tap with direct-from-the-source knowledge, your team can more quickly overcome roadblocks in designing, developing, testing, and deploying your applications. This results in an accelerated, more streamlined software development life cycle—from design to production to ongoing support.

Knowledge Transfer and Best Practices

Take advantage of the latest and greatest knowledge to keep skills up to date and minimize the effect of any issues that may arise. Premier Support for Developers will bring Microsoft recommended practices and knowledge from numerous engagements worldwide to your team. By working side by side with experts from Microsoft and engaging in training programs, workshops, and labs, we will help your team enhance its skills, develop with Microsoft standards and recommended practices in mind and create more successful and effective applications to meet your business needs.