- Canon Hong Kong
- Proactive support from Premier Support helps mitigate risk and increase reliability of key systems for Canon of Hong Kong.
- Turkiye Finans
- Improved IT health and performance through Premier Mission Critical increases customer satisfaction and retention leading to higher revenues.
- The Sapa Group
- Microsoft expertise, including proactive problem identification and remediation to limit service disruptions for Global Manufacturing ERP systems.
Proactive Services for Premier Support
Microsoft Premier Support proactive services are innovative support solutions to boost your IT health and the value of your support investment through the solution lifecycle. Support requirements are changing in the IT environment and
supporting business processes not just technology but enabling fast and efficient IT service delivery modification while addressing the added complexity of managing hybrid IT environments.
- Proven advisory services designed to maximize your Microsoft Azure investment
- Designated service delivery manager committed to improving your Microsoft Azure experience
- Highest priority reactive support to help ensure business continuity of your services
- Our approach
- Proactive Support Services designed to meet a specific business need for your organization. Premier Proactive Services to help you get faster business results. Delivered by Microsoft Premier Experts following a defined sequence to achieve a specific set of desired outcomes.
- Defined Business Outcome
- Focus on achieving defined business results aligned with your strategy. Boosting IT health in the areas that are critical to your business. Emphasis on specific results and better alignment between Support and business priorities to yield higher ROI
- Better, More Responsive IT
- Invest in your people and IT health and boost responsiveness by building your IT team. Improve adoption of Microsoft technologies and focus on what your software can do for your business. Proactive services help your IT team members move your organization forward.
- Faster Time to Results
- Defined sequence and top level expertise leads to faster results. Ensure a more consistent and effective execution with a pre-set sequence defined by Premier Experts who leverage top level expertise to achieve the desired outcome, no matter how complex your situation is.