Premier Support Proactive Services

Premier Support for Partners

Premier Support Proactive Services

As your business evolves, so do your systems, your infrastructure, and your people. Microsoft Premier Support Proactive Services help you identify and address potential issues and risks up-front to make sure that your IT systems are healthy and stay that way. Through a range of professional services, including assessments, planning, training, and process improvement, we work with you to optimize your IT environment, develop your people, and increase productivity.

Your value

Microsoft Premier Support Proactive Services can help you:

  • Minimize risk and downtime

  • Reduce support costs through prevention

  • Implement best practices

  • Increase the stability and performance of your IT systems

  • Increase your IT staff expertise and improve alignment between business goals and IT

  • Speed the time it takes for your people and your systems to benefit from new technology

Our approach

Our goal is to help you "get healthy and stay healthy." These flexible, proactive services not only help you assess and stabilize your current IT environment, they also provide the training, knowledge transfer, and best practices to prevent issues from recurring. We offer the following range of services from which to choose:

Focus on achieving defined business results aligned with your strategy. Boosting IT health in the areas that are critical to your business. Emphasis on specific results and better alignment between Support and business priorities to yield higher ROI.

Invest in your people and IT health and boost responsiveness by building your IT team. Improve adoption of Microsoft technologies and focus on what your software can do for your business. Proactive services help your IT team members move your organization forward.

Defined sequence and top level expertise leads to faster results. Ensure a more consistent and effective execution with a pre-set sequence defined by Premier Experts who leverage top level expertise to achieve the desired outcome, no matter how complex your situation is.


Leading global BPO & CRM services provider decreases boot time by 60 percent using Premier Support Proactive Services

Hinduja Global Solutions realized efficiencies through Windows Desktop Risk assessment program as Service (WD RaaS) delivered by Microsoft Premier Support engineers.

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