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Customer story

Proactive support mitigates risk and increases key system reliabilityService complaints and support requests dropped by 30-40% in the first year of working with Premier Support.
Reduced costs while improving security and reliabilityBy engaging Microsoft Premier Support to help develop and implement their new software solution, the HKJC was able to avoid growing maintenance and hardware costs, and deliver a reliable, secure platform that will sustain daily operations and support business both now and into the future.
Reduces Customer Support Call Times by 50 Percent with Expert HelpTelefónica del Perú saves time and money by leveraging the global knowledge of the Microsoft Services Premier Support team.
Operational structure improved efficiencies and 99.99 uptimeMicrosoft Premier Support's risk assessment gained significant performance improvements for Powercor across Active Directory, SQL servers, and in the Microsoft Office Suite. Having higher key system availability and improved performance have enabled Powercor to better serve their customers, and drive toward overall business objectives.
Unlimited problem resolutionUtilizing Microsoft Premier Online (MPO) as an online incident reporting tool, Toyo Business Engineering Corporation experienced smooth and fast communication between users and the Premier Support team.
Dedicated  support protects sensitive information in mainframe migrationRDW saves US$1.5 million a year with the new system migrated with Microsoft Services' assistance, and they have dramatically improved transaction performance.
Microsoft partner boosts revenue by $180K per customerBy joining the Microsoft Services Premier Support for Partners program, Wortell can extend support, assess implementations, and get advanced training, which helps it to enhance productivity, ensure customer confidence, and grow revenues.
UK Online Financial Planning Service Puts Software Delivery at the Heart of Its BusinessMoneyVista's partnership with Microsoft Services Premier Support for Developers has increased speed of delivery for new website functionality.
343 Industries gains insights and improves experienceMicrosoft Services helped create a solution that allowed developers and managers of the new Halo 4 game to mine data and extract the intelligence.
Agility and security with a private cloud solutionRead more about the government of Ontario's private cloud solution.
Assessment starts energy firm on its path to reach business goals Devon Energy's goals were to increase total shareholder return and boost employee productivity. Based on recommendations from an assessment of its IT environment, Devon has identified areas for significant IT value gain and has deployed key technologies faster.
Bank delivers IT as a service using private cloud modelDenizBank virtualized its servers and then configured them as a private cloud environment. As a result,  DenizBank has been able to save millions of dollars in server and data center expansion costs, reduce its data center staff, respond faster to business needs, and improve IT service availability and performance.
Bank saves $100,000 and lowers IT work by 20 percentSberbank had already virtualized its data centers extensively but sought greater automation, lower IT costs, and faster failover between its main and backup data centers.
Bank uses BI to improve operations and customer serviceUnion Bank of Israel needed to improve efficiency and data insight, so it implemented a business intelligence solution based on the Microsoft platform. As a result, the bank has transformed its culture, streamlined reporting, simplified decision making, facilitated innovation, and improved efficiency, customer service, and agility.
Better experience for customers and scale for the business Mattress Firm enlisted Microsoft Services to help it implement an efficient and scalable IT infrastructure that addressed the decentralization and inefficiencies brought about by rapid growth and acquisitions. 
BMW improves security and reliability of mission-critical applicationsLearn how BMW Group boosted its competitive edge by enlisting Microsoft Services to help them manage the reliability and security of hundreds of mission-critical business applications.
Business-led deployment triples first-year savingsCable&Wireless Worldwide had a vision to create a more agile and dynamic workforce through a solution that included integrated desktop, collaboration, and unified communications tools.
City Deploys Big Data BI Solution to Improve LivesBarcelona, Spain, wanted better insight into government effectiveness. To achieve this, the city built a hybrid cloud to store and analyze big data using business intelligence (BI) and data services based on Microsoft Azure, Microsoft Azure HDInsight Service, Microsoft SQL Server 2012, and Microsoft Excel 2010.
City helps keep buses on time and gives mobile access to schedulesSão Paulo Transporte improved the reliability of public transportation by 30 percent and increased bus system capacity by 10 percent.
Cloud and communications solutions revolutionize workplace and customer serviceBotswana Postal Services engaged Microsoft Services to help create a strategic plan, design a private cloud infrastructure, and support its IT staff in developing operational excellence.
Controlling security and access to dataAir Products engaged Microsoft Services to help it create a more flexible way to manage access to information based on specific employee attributes rather than security groups.
Cost reduction and competitive edge drive public cloud solutionEuropcar South Africa discovered that the secret to delivering superior pricing and service is having cutting-edge technology in the data center.
Cost savings and efficiencies just the beginning This government agency streamlined processes, reduced cost, and eliminated multi-day delays in support resolution caused by different vendors owning pieces of their systems.
Credit union cuts deployment time in halfBy working with Microsoft Services consultants to implement a Lync Server solution, Caja Laboral experienced rapid deployment and a faster return on investment.
Deploying uniform desktops to a mobile, disbursed workforceMcKesson, a medical and pharmaceutical leader, was facing increasing complexity in desktop deployments and management.
Development support increases productivity by 10%Capgemini engaged Microsoft Services to help its teams develop a complex global information system, which they successfully released to their customer.
Education leader gains collaboration and efficiencies By implementing a new intranet based on Microsoft SharePoint Server, ESADE now enjoys improved collaboration and greater efficiency. Microsoft Services helped them minimize implementation risks and quickly resolve any issues that arose.
Enhanced infrastructure, streamlined maintenance, and a more strategic ITTo better manage PCs in widely distributed locations, update their e-mail messaging environment, standardize a key business app, and increase knowledge within the IT team, Sberbank relied on Microsoft Services. They now enjoy reduced system downtime, lower risks with deployments, and faster recovery and maintenance.
Faster time-to-marketTelstra, a leading telecommunications company in Australia, wanted to create a new cloud-based offering for its customers.
Faster time-to-value with trusted advisorIT services firm Steria selected expertise from Microsoft Cloud Vantage Services for Microsoft Office 365, which helped them speed deployment, standardize business critical infrastructure, simplify IT management.
Financial services firm gains speed and reduces costsJack Henry & Associates, Inc.'s upgrade to the Windows Server 2012 operating system will help its remote employees be more productive.
Fuel company simplifies ITs transition to the cloudMicrosoft's Cloud Vantage Services helped drive the organizational readiness, transition milestones, communications plan, employee education, and help desk education.
Full payback in Six MonthsAs part of its business transformation Dell implemented Microsoft Dynamics AX, saving around USD $50 million a year, standardizing their manufacturing, reducing downtime, and increasing business agility.
Global Grocery Chain Uses IT Services to Shape Future of Online Retail MarketTesco engaged Microsoft Services Enterprise Strategy to help formulate the IT transformation strategy and plan.
Healthcare provider chooses a single solution to support its expansion and its service quality  Working closely with Microsoft Services, Centene Corp deployed an initial rollout of Microsoft Dynamics CRM in only three months.
Hotel Chain Uses Latest Operating System to Build Social Connections, Improve ServiceSheraton Hotels & Resorts differentiates itself by emphasizing the social nature of travel. Together, Sheraton and Microsoft Consulting Services built a custom Windows 8 experience and implemented it on Lenovo ThinkPad Tablet 2 PCs in hotel bars, restaurants, Club lounges, gyms, and spas.
In-flight Windows 8 app enhances service and streamlines operationsMicrosoft Services helped Emirates Airlines implement a custom solution with the security and sophistication of Windows 8 that improves their teamwork, operations, and customer service.
ISV uses support services to speed development Guardean, an international provider of software products for customer risk and credit management, wanted to redesign one of its core products, known as DebiTEX, to address growing customer demand.
Legacy systems revamp improves customer service and growth potential Mattress Firm implemented a new IT infrastructure in partnership with Microsoft Services that provided them with a scalable solution built to meet the needs of the future business.
Media Startup Launches Quickly, Prepares for Growth Using Cost-Effective Cloud SolutionUK media startup nideo had a powerful vision: enabling companies to engage with their business audiences by sharing video content. To turn this into reality, the company used Microsoft Azure and cloud computing to create the flexible infrastructure to run its business now while providing the future foundation to meet its ambitious growth targets.
Microsoft Dynamics AX and the 2014 FIA Formula 1 championshipThe Lotus F1 Team chose Microsoft Dynamics to help collect live, accurate information, make informed decisions, compete for funding, and ultimately, build a faster car.
Missile  manufacturer prepares for social networkWith help from Microsoft experts, this global leader optimized IT systems and began a roll out of its new social network solution.
Mobile campusSeton  Hall University students stay connected and on the go, and faculty communicate and collaborate using Windows 8 mobile devices.
Mobile workers gain more freedomJapan Airlines took full advantage of the opportunity to use Microsoft Cloud Vantage Services to accelerate its move to Office 365.
Next Generation Solutions for GovernmentPublic Sector industry solution to help government agencies manage citizen relationships, projects, grants, budgetary control, and service delivery.
Nigerian Bank Grows Business and Reduces IT Cost by 20 Percent with Focused SupportWema Bank knew that it needed to modernize its IT infrastructure. It turned to Microsoft Services for strategic and operational support.
Oil company protects itself against cybersecurity risksThe Kuwait Oil Company Ltd. (KOC) gains a "clear picture of our current level of exposure" and a roadmap to strengthen their security posture.
Oil Exporter Aligns Projects to Business Goals, Boosts Focus with Strategic GuidanceFor Kuwait Oil Company, the range and complexity of its major IT programs and projects was becoming difficult to manage. Working with Microsoft Services Enterprise Strategy, it evaluated its IT projects and created a prioritization mechanism to help staff focus on projects that align to business objectives and add value.
Postal service reinvents itself to help achieve a national visionTo support the national vision to increase citizen empowerment through technology, Botswana Postal Services needed to upgrade its entire IT infrastructure.
Private cloud solution boosts provisioning speed and market agilityThe Caisses d'Epargne Regional Savings Bank relied on Microsoft Services to help them implement a virtual, stable, and secure infrastructure to manage 30 million transactions-a-day and 3 billion web connections-a-year for its 27 million customers.
Private cloud solution lowers costs and secures sensitive data Israel's Tax Authority launched a virtual environment with private cloud robust enough to handle month-end spikes in workloads, secure enough to centralize sensitive taxpayer data, and agile enough to reduce the time needed to create new development environments from three months to just a week.
Relationship Banking SolutionFinancial Services industry solution to help institutions track business transactions, manage customer accounts, provide customer support, and review analytics to make informed business decisions.
Retailer improves sales performance and customer experienceTo help its sales force better support customers, multimedia and domestic electronics products retailer Boulanger worked with Microsoft Services to test a Windows 8 mobile solution in two of its stores.
School district uses Datacenter Services to reduce costs and carbon output, improve educationTainan City Education Center is working with Microsoft Services to implement a services-based private cloud infrastructure to save money, simplify IT support, reduce carbon emissions, and improve educational opportunities for students and teachers.
Secure and streamlined Office 365 deployment"By working with Cloud Vantage Services, we were able to reduce the load on the Information Systems Division and allocate those resources to other operations.
Secure, centralized information speeds help to victimsWhen a domestic violence protection agency realized that its legacy IT system was restricting its ability to serve victims, leaders reached out to Microsoft Services.
Seton Hall University becomes a mobile campusSee how Windows 8 devices and operating system helped Seton Hall University improve its network security, simplify IT management, and equip students with tools that work for them now and prepare them for the future.
Seton Hall University embraces Windows 8Read how Windows 8 devices and operating system helped Seton Hall University improve its network security, simplify IT management, and equip students with tools that work for them now and prepare them for the future.
Sleek experience for members and great tools for ITWeight Watchers turned to Microsoft Services to help them deliver a seamless customer experience across all channels.
Social in SharePoint helps connect information and peopleAéroports de Paris wanted to make it easier and faster for people to find the information they need.
South African Province Quickly Refreshes IT, Builds Value with Strategic GuidanceWestern Cape Government engaged the Microsoft Services Enterprise Strategy team to provide strategic planning and architectural design assistance and Microsoft Services Consulting to guide the deployment of a wide range of Microsoft software.
Telecom provider reduces network latency and storage needs with server upgradeTelkom engaged Microsoft Services to help optimize its wide area network, increase data speed, reduce storage requirements, and boost productivity.
Telefónica del Perú reduces customer support call times by 50%To streamline it customer service, this telecommunications firm chose Microsoft Dynamics CRM. Microsoft Services provided planning, architecture, delivery, and support services, helping speed implementation of a solution that reduces customer support average call times by 50 percent.
Testing improves hospital critical-care appThrough its long-term relationship with Microsoft Services, Philips Healthcare validated its software at the Microsoft Testing Services and Labs, which helped the company enhance the software's performance, comply with regulatory standards, and win a multi-million dollar sale.
Time is money in auto financingVolkswagen Financial Services wanted to improve the performance and scalability of the web-based applications it delivers to its dealers around the world.
Transport Firm Creates New Services Fast with Globally Connected, In-House ArchitectAuckland Transport needed strategic initiatives to offer faster and better transport services. With the help of Microsoft Services, executives quickly prioritized objectives, ensuring an early impact on transport services.
Transportation Company Empowers Staff with Mobile Computing, Improves ServiceTube Lines worked with Microsoft Services Consulting to create a touch-enabled app for its ERU team. The team uses the app on HP and Lenovo tablets running the Windows 8 Enterprise operating system. The app provides ERU team members with a continuously updated electronic version of their emergency manuals.
Travel app keeps London movingTransport for London made real-time travel information available to commuters online and through their mobile devices. Microsoft Services helped develop a scalable, cloud-based platform that simplified application development and amplified the volume and availability of information.
Utility trims operating costs with holistic supportMarafiq wanted to improve its process for network updates, implement a proactive approach to IT health, and streamline IT operations, including help desk efficiency. Microsoft Services helped assess critical business systems and integrate proven practices that have allowed them to reduce operating costs by about 25 percent, improve system reliability, and better align IT capabilities to business goals.
Wealth Advisors Use Mobile Platform to Help Customers Bank at the Speed of LifeBT Financial Group Australia, a division of Westpac Group, wanted to differentiate its wealth management planning services. Together with Microsoft Consulting Services, BT developed an interactive, touch-based, digital version of their paper-based Your World client discovery and planning tool.
Windows 8 app winning on the trackToyota Racing Development teamed with Microsoft Services to evolve its racing software to run as a touch-enabled application on Windows 8. Drivers and crew chiefs can tap in racing and performance data on their Surface Pros, putting them far ahead of the competition.
Yahoo! improves campaign effectiveness, boosts ad revenue  With improved advertising analytics gained from the new Microsoft solution, Yahoo! has seen major benefits in both advertising spending and campaign effectiveness.
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Datasheet

Video Portal SolutionLearn how you can Live-stream and publish on-demand video content with a secure, enterprise ready Video Solution from Microsoft Consulting Services.
Microsoft Services for Office 365Assistance for Office 365 Onboarding offers enterprise-class deployment consultants to provide technical guidance as you onboard to the Office 365 cloud service.
Managed Support Services for Office 365Learn more about Managed Support Services for Office 365.
Managed Lifecycle Services for Office 365Learn more about Managed Lifecycle Services for Office 365.
Managed Deployment Services for Office 365Learn more about Managed Deployment Services for Office 365.
Microsoft Threat Detection ServicesThe Microsoft Threat Detection service provides ongoing monitoring of your environment, evaluating Microsoft Windows error reports and malware telemetry against Microsoft's global sensor network.
Microsoft Azure Active Directory Migration ServiceLeverage the cloud to perform self-service Active Directory migrations.
Azure Premier Support Customer - ENGLISHMicrosoft Premier Support for Microsoft Azure provides the highest level of support for your business critical cloud applications.
Azure Premier Support Customer - FRENCHMicrosoft Premier Support for Microsoft Azure provides the highest level of support for your business critical cloud applications.
Azure Premier Support Customer - GERMANMicrosoft Premier Support for Microsoft Azure provides the highest level of support for your business critical cloud applications.
Azure Premier Support Customer - JAPANESEMicrosoft Premier Support for Microsoft Azure provides the highest level of support for your business critical cloud applications.
Cloud Strategy Workshop Find suitable Cloud technology strategies to meet your short and long term business goals.
Customer Lync Support optionsAdd the Microsoft Premier Support for Lync enhancement package to your Premier contract and choose from a variety of support options - each aligned to your deployment lifecycle, organizational capabilities and desired level of support services.
Data Protection using Active Directory Rights Management ServicesGet an effective technology in place to help improve your critical information management policies.
Datacenter and Cloud ModernizationAs Support for Windows Server 2003 and Windows Server 2003 R2 is ending in 2015, it is important that organizations begin planning and preparing for an upgrade path that meets the unique needs of their business.
Datacenter and Cloud Services Solutions for EnterprisesIntroduce the efficiency and agility of cloud computing, along with the increased control and management of infrastructure resources.
Datacenter Assessment WorkshopConstruct a custom IT assessment of your current environment that helps to align your IT goals with your business drivers and helps to prioritize projects and capabilities for implementation. 
Datacenter AutomationCreate an agile data center by developing and deploying automation solutions in your data center. Learn more by downloading the Datacenter Automation datasheet.
Datacenter Consolidation and MigrationAccelerate the deployment of workloads to new infrastructure environments or the consolidation and optimization of existing data center assets. Learn more by downloading the Datacenter Consolidation and Migration datasheet. 
Datacenter Operations DatasheetOptimize your IT Services by utilizing the Microsoft Services experts who will share recommended practices and principles to help make the transition smooth. Learn more by downloading the Datacenter Operations datasheet.
Datacenter Service Envisioning DatasheetBuild a full Business Case Analysis of services/products that you are evaluating for investment to grow your business and increase sources of revenue. Learn more by downloading the Datacenter Service Envisioning datasheet.
Datacenter Service Integration DatasheetQuickly assess, design, and deploy an integrated solution with the Microsoft products currently in your environment. Learn more by downloading the Datacenter Service Integration datasheet
Datacenter Service Provisioning DatasheetAccelerate your time to value from the offerings you plan on releasing to your customers. Microsoft Services will deliver structured guidance during all phases of the project, from envision & plan, through build & deploy, to stabilize & support. Learn more by downloading the Datacenter Service Provisioning datasheet
Decision Accelerator Offering for Dynamics AXAssess the fit, functionality, performance, scalability, and cost, of deploying a solution that is aligned to business objectives and build a strategic business case for Microsoft Dynamics AX based on sound investment decisions.
Decision Accelerator Offering for Dynamics CRMAssess the fit, functionality, performance, scalability, and cost, of deploying a solution that is aligned to business objectives and build a strategic business case for Microsoft Dynamics CRM based on sound investment decisions.
Dynamic Identity Framework AssessmentMicrosoft Services offers the Dynamic Identity Framework to help you formulate an overall identity strategy and develop the right Identity platform.
Enterprise Device ExperienceThe Enterprise Device Experience gives your organization a customized solution to enable executives and high level business leaders with the tools, technologies and services they've been requesting.
Enterprise Mobility PoCThe Enterprise Mobility Proof of Concept (PoC) offering is a lab evaluation designed to provide enterprise customers with a Bring Your Own Device (BYOD) mobility experience.
Enterprise Strategy fact sheetAccelerate alignment between business and IT, catalyze innovation, and increase return on investment.
Extend your Lync Server support business with Microsoft PremierDifferentiate your business by extending your unified communications services to include Lync support for Enterprise customers. Assess and resolve complex incidents via direct access to Microsoft Services' Tier 3 support expertise. 
Extended CRM Solution - Dynamics CRMThe Extended CRM Solution provides a unified technology stack of server, database, and applications.
Full Volume Encryption using Windows BitLocker Drive EncryptionThe data stored on a computer is often significantly more valuable to a corporation than the asset itself, and the loss, theft, or unwanted disclosure of that data can be very damaging.
Implementation Offering for Dynamics CRMAchieve a predictable, on-time, on-budget, and on-spec Microsoft Dynamics CRM implementation.
Legacy Application ModernizationModern Application Services from Microsoft Services offers a wide range of in-depth technical consulting capabilities.
Lync—Enterprise Voice SolutionEnable your mobile workforce and reduce costs by taking advantage of Architecture and Design for Microsoft Lync: Enterprise Voice.
Manufacturing Operations SolutionsMake your manufacturing operations powerful and agile using Dynamics AX as the foundation while leveraging complementary Microsoft technologies.
Microsoft IT InstituteThe Microsoft IT Institute is a CIO sponsored program with a goal of sharing best practices, strategies and innovations, and enhancing employee growth via these connections.
Microsoft Premier Support for DevelopersGain direct access to the Microsoft developer resources and support that you need to accelerate software development and help ensure project success.
Microsoft Premier Support for PartnersDesigned with a broad range of business models in mind, Microsoft Premier Support for Partners (PSfP) gives you the power to choose the precise support options you need.
Microsoft Product Support WorkshopsMicrosoft Product Support Workshops prepare you to support customers as they deploy and use Microsoft's latest technologies.
Microsoft Security Risk Assessment Understand your technical, organizational, and operational control security risks and identify new business and cost reduction opportunities. This on-site, in-person risk examination will provide you with a customized roadmap that accommodates your organization's resources, tolerance for change, and harnesses planned IT upgrades wherever possible.
Microsoft Services for Office Solution Brief This solution brief provides an overview of the professional consulting and support services available from Microsoft for Office 365.
Microsoft Windows Accelerate Jumpstart VDI Proof-of-ConceptThe Microsoft Windows Accelerate Jumpstart VDI Proof of Concept (PoC) Jumpstart will demonstrate how the agility of your organization can be improved by enabling users to be productive regardless of where they are or what device they use.
Microsoft's Dynamic Workplace SolutionsMeet the needs of your changing workforce with a holistic solution that addresses how and where workers communicate and collaborate.
Modernization DatasheetPrepare for Windows Server End of Support by having the right strategy in place for a successful modernization of your enterprise IT. Learn more by downloading the Modernization datasheet.
Operations SolutionsMicrosoft Services has worked extensively with large organizations in manufacturing, retail, services sector, and public sector to implement Solutions specific to their key drivers and business needs.
Optimization Offering for Dynamics CRMBenefit from an extra layer of due diligence and quality control for a Microsoft Dynamics CRM deployment that is Partner-led.
Premier Mission Critical SupportInsure business continuity for your mission critical solutions with Microsoft's highest level of service and support.
Premier Mission Critical Support for Collaboration and CommerceProtect your collaboration and business critical process workflows against failure.
Premier Mission Critical Support for Data PlatformSafeguard critical applications when migrating to SQL Server.
Premier Mission Critical Support for Datacenter and Private CloudMaximize the value of your data center and private cloud environments based on the Datacenter services reference architecture from Microsoft Consulting Services.
Premier Mission Critical Support for Global EmailEnsure your mission critical email is available when your revenue and business processes depend on it.
Premier Mission Critical Support for Mainframe IntegrationPreserve legacy applications and help insure a smooth mainframe transition.
Premier Mission Critical Support for Microsoft Dynamics AXTo insure you get the most out of your Microsoft Dynamics AX solution, two challenges must be overcome.
Premier Support for Microsoft AzureGain the highest level of suppport for your business critical cloud applications with Mircrosoft Premier Support for Microsoft Azure.
Premier Support ServicesAchieve the full potential of your Microsoft Enterprise technology by choosing a custom Support plan that drives your business. Microsoft Premier Support leverages a global network of experts with unmatched knowledge of Microsoft products 24/7 to support your business priorities.
Product Line ArchitectureMicrosoft Services can help you accelerate the deployment of your productivity platform.
Retail Operations SolutionRetail helps retailers deliver the best customer shopping experience with an end-to-end multi-channel Solution that streamlines retail operations from point of sales, online stores, marketplaces, and merchandizing to supply chain.
Sales Productivity Solution - Dynamics CRMThe Sales Productivity Solution helps drive the success of sales and marketing teams.
Seamless Remote Access to your BusinessHelp improve business productivity of mobile workers by utilizing new Windows 7 and Windows 2008 R2 security features.
Social Strategy WorkshopMicrosoft Services helps organizations work through the creation of a strategy for social collaboration and communication that aligns with the business scenarios that can provide the greatest value.
Solution Architecture Assessment Offering for Dynamics AXBenefit from an extra layer of due diligence and quality review for a Microsoft Dynamics AX solution deployment that is either customer-led or partner-led.
Solutions for Customer Care - Dynamics CRMThe Customer Care Solution is designed to integrate silos.
Strategic Briefing for Flexible WorkstyleThe world of work is changing and users want more freedom to work wherever, whenever, and with the devices they choose. You need new strategies to meet their—and your—needs.
System Center Configuration Management DeploymentConsumerization is a growing challenge for IT organizations. The boundaries between work and life have blurred, and people expect consistent access to corporate services from wherever they are, on any device they're using—desktops, laptops, smart phones and slates.
Unified Communications for a Multi-Gen WorkforceMeet the challenges of balancing the different worker technology preferences with the new class of rapidly evolving productivity and collaboration solutions.
Upgrade Offering - Dynamics CRMAchieve fast and effective upgrades of Microsoft Dynamics CRM Solutions through a set of consulting services and tools.
Windows 8 Application DevelopmentDevelop enterprise-class apps and put Windows 8 to work for your organization, inside and out.
Windows 8 Production Pilot JumpstartMicrosoft Services offers the expertise and resources to provide a successful migration to our Flexible Workstyle solutions.
Windows 8.1 Business Value WorkshopMicrosoft Services Business Value Workshop help CIO's and IT executives assess and realize the full potential of Client End User transformation for business transformation.
Windows 8.1 Proof of Concept JumpstartThe Microsoft Services Windows 8 Proof of Concept (PoC) Jumpstart will demonstrate how the business agility of your organization can be improved by enabling users to be productive regardless of where they are or what device they use.
Windows Internet Explorer MigrationThe Microsoft Services Windows Internet Explorer Migration Workshop helps customers understand the migration process from Internet Explorer 6 to the latest version, using a structured workshop targeted towards IT professionals and developers.
Windows XP Migration Jumpstart DeploymentThe Windows XP Migration Jumpstart offering proposes a rapid deployment design and implementation that transitions from your current Windows XP environment into a fully integrated Windows 7 or Windows 8 based environment.
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Other

More on the enterprise and cloud computingMicrosoft can help you address the most influential technology trends facing enterprises today.
More on the enterprise and big dataMicrosoft can help you address the most influential technology trends facing enterprises today.
More on the enterprise and Innovation for GrowthMicrosoft can help you address the most influential technology trends facing enterprises today.
More on the enterprise and mobilityMicrosoft can help you address the most influential technology trends facing enterprises today.
More on the enterprise and Platform for Business EvolutionMicrosoft can help you address the most influential technology trends facing enterprises today.
More on the social enterpriseMicrosoft can help you address the most influential technology trends facing enterprises today.
More on the enterprise and Optimizing CostsMicrosoft can help you address the most influential technology trends facing enterprises today.
Cloud computing updates on Microsoft News CenterLatest news on cloud computing from the Microsoft News Center
The New World of Social Collaboration white paperThis paper discusses cultural, technological, business and industry trends that are driving social collaboration in the enterprise.
Microsoft Dynamics CRM Product SiteFind out more about Microsoft Dynamics CRM.
Turning Chaos into Cash white paperInnovation has moved from the periphery of many corporate agendas to become the core element for strategic growth.
Connected Customer Centricity in Retail white paperThis paper is intended for retail leaders who seek novel, business-focused approaches to helping shape connected customer strategies and solutions.
Delivering Design-led Business Transformation white paperThis paper introduces the Microsoft approach for rapidly uncovering, envisioning, and realizing new business value, competitive differentiation, and market disruption through the effective use of multidisciplinary teams.
Capital Markets - Trading Platforms of the Future white paperThere are proven and repeatable technology investment patterns that help capital markets firms improve and streamline information flow that has enabled many companies to achieve vastly greater efficiency and flexibility.
Microsoft Services DynamicsThis brochure explains the benefits of having Microsoft Services help you envision, implement, and support your Microsoft Dynamics business solutions.
Microsoft Office of the CIO blogPerspectives on IT from Microsoft CIO Tony Scott and members of his staff
Data dilemma - data revolution Increasingly powerful computing technologies can now take massive amounts of data, commingle them, and use advanced machine-learning and analytics to gain new insights and knowledge.
Evolving your business through modern applications  This paper describes the biggest factors influencing demand for modern apps and provides nine real business scenarios and solutions.
Riding the wave of the consumerization of IT As mobile computing devices have evolved from laptops to smartphones to tablets that can go anywhere, IT departments are facing a wave of personal devices with which employees want to access and interact with corporate data.
Migration to the cloud made safe and secure In the last few years, cloud computing has evolved from a buzzword to a critical infrastructure component of many enterprise and consumer services. The cloud provides virtually limitless compute, storage, and network resources at low cost, allowing services to scale on demand.
Winning the big data evolution Is "big data" on your agenda? According to most analysts, it should be.
Top 10 practices for sustainable data centers How to reduce energy consumption, waste, and costs while increasing efficiency and return on investment.
Microsoft Dynamics AX product team blog See the latest from the Microsoft Dynamics AX team on their blog.
Anywhere working: The future of work is smart, productive, and sustainable From managing paperwork to managing inventory, efficiency at all levels of business has an effect on the bottom line
SQL Server Blog: Data InsiderLatest from the SQL Server blog
Putting social to work Social has clearly rewired the way we communicate in our personal lives, and there are folks out there claiming that it will do the same for business.
Premier Mission Critical SupportWith Premier Mission Critical Support, you receive the highest level of service and support Microsoft can offer to help drive higher performance and uptime of your critical solutions built on Microsoft technologies.
Premier Support for DevelopersWith the help of Microsoft Services Premier Support for Developers, you can accelerate and streamline your software development cycle. By working side by side with experts from Microsoft and engaging in training programs, workshops, and labs, we will help your people enhance their skills, develop with Microsoft standards and recommended practices in mind, and create more successful and effective applications.
Premier Support for PartnersThrough Microsoft Services Premier Support for Partners, you can deliver support for Microsoft products and services directly to your end customers. This customizable managed support offering makes Microsoft an extension of your organization, giving you access to the latest information, guidance, and expert assistance you need to meet your customers' needs.
Premier Support Proactive ServicesMicrosoft Premier Support Proactive Services help you identify and address potential issues and risks up-front to make sure that your IT systems are healthy and stay that way. Through a range of professional services, including assessments, planning, training, and process improvement, we work with you to optimize your IT environment, develop your people, and increase productivity.
Design-led business transformation We have always identified with the way "outsiders" and maverick designers thought about the world around them and the inhabitants within it
Introducing Microsoft Enterprise StrategyLearn the benefits of a "business before technology" approach to transforming your business.
Flexible Workstyles and Enterprise IT white paperMore enterprise organizations every day face the question of how to deal with the large and growing presence of consumer devices users bring to work. Microsoft believes organizations should embrace the trend and provides products and technologies to help support today's modern workstyles.
Introducing Premier Support for Office 365See how Premier Support for Office 365 provides our customers with a proven, holistic approach to cloud-based support
Microsoft Lync is an enterprise-ready UC platformUsed by more than 90 percent of Fortune Global 100 companies, Lync connects people everywhere on Windows 8 and other devices, making their everyday work experiences as seamless and productive as possible.
Traffic Maps for Massive DatacentersLarge-scale datacenters now host a large part of the world's data and computation, which makes their design a crucial architectural challenge.
Human-centered system architecturesRecent technological advances in location sensing, storage, mobile computing power, network connectivity, and cloud computing infrastructures enable new user experiences that impact traditional views of computer systems design.
Cybercrime is on the minds of board membersThese days, cybersecurity is an eye-popping (and nail-biting) topic around the boardroom table.
Microsoft Dynamics AX product site Learn more about the Microsoft Dynamics AX product.
Microsoft Lync Certified Support Partner The Microsoft Premier Support for Lync Partners program creates a new business opportunity for partners with the Gold Communications competency.
Microsoft Partner NetworkLearn more about the benefits of the Premier Support for Partners program through the MPN Community.
Microsoft RAP as a ServiceRAP as a Service is a new delivery experience to enable you to assess your IT environment at your convenience.
Microsoft Security Response CenterThe Microsoft Security Response Center (MSRC) identifies, monitors, resolves, and responds to security incidents.
Part 1: A Growing World of DataPart 1 of a four-part video series on Microsoft's unique approach to business intelligence and big data.
Part 2: The World of Big DataPart 2 of a four-part video series on Microsoft's unique approach to business intelligence and big data.
Part 3: Big Data Gets Even BiggerPart 3 of a four-part video series on Microsoft's unique approach to business intelligence and big data.
Part 4: Microsoft and Big Data... Worlds CollidePart 4 of a four-part video series on Microsoft's unique approach to business intelligence and big data.
Predictable ways to the cloudExamine the methods, models, and tools that the enterprise architect should use for effective cloud strategy and planning.
O'Reilly Media interview with Dave CampbellListen to Microsoft Technical Fellow, Dave Campbell share his thoughts about today's technology infrastructure, managing the recent influx of data, and the tools and systems needed. 
Microsoft Safety & Security CenterSecurity information for your business and your home.
Next Generation IT TalentRamesh Nagarajan, CIO for Global IT Services Business at Wipro, and Guru Bharadwaj, a distinguished strategy advisor at Microsoft, cover the trends in next generation IT talent.
Enterprise Social Collaboration Progression ModelMicrosoft and the Eller MBA program at the University of Arizona jointly developed the Social Collaboration Progression Model that outlines six stages of social collaboration and their triggers, obstacles, and impacts.
Windows AzureA rock-solid cloud platform for blue-sky thinking.
Azure Dashboard ServiceThe Windows Azure Service Health Dashboard displays the current overall health of the Windows Azure Service
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