Social Enterprise and Enterprise Analytics

Social Enterprise Deployment

Social tools can help your enterprise business compete by allowing your employees to connect in ways that are familiar to them in their personal lives and by spurring creativity and innovation. Microsoft Services can help your business take advantage of social media and integrate it with new and existing communication tools. Business opportunities for social enterprise can include communicating with customers in new ways and improving internal collaboration. Social tools that meet the expectations of multiple generations of workers can reduce costs and allow organizations to respond faster to new opportunities.

Using tools to share ideas and collaborate in a way that provides a more direct link to customers can help organizations improve the value of customer relationships and respond to opportunity with speed and intelligence.

Customer story

Social in SharePoint helps connect information and people

With 9,000 employees working in multiple locations and searching through terabytes of documents to make daily decisions, Aéroports de Paris wanted to make it easier and faster for people to find the information they need. Aéroports de Paris is upgrading to Microsoft SharePoint 2013 to take advantage of enhanced search, social computing, and other features that employees will use to find higher quality information and better serve customers and partners. Microsoft Services Consulting worked with Aéroports de Paris to provide architectural guidance and documentation, answer questions, and help with the implementation.

Related resources

Enabling social enterprise takes more than just software. We help you create a social plan of action that provides the right mix of strategies, values, and technologies to address longer term business needs.

With social marketing, your organization can engage your customers and partners more effectively to gain insight, drive sales, and turn your customers into loyal advocates.
Social computing helps your organization drive innovation and business agility by increasing employee engagement and fostering team collaboration.


Putting social to work
Social has clearly rewired the way we communicate in our personal lives, and there are folks out there claiming that it will do the same for business. I've come to believe that it will have a profound impact on the way people get things done at work.
To understand why, consider the basic premise of the technology: Open conversations and personal connections. In a world where the pace of innovation has increased dramatically over the last few decades, the name of the game is agility. Open conversations and personal connections increase the agility of an organization by helping people connect the dots in an ever-changing world.