I have forgotten Wallet PIN on my Lumia phone

If you forget your Wallet PIN, and enter it incorrectly too many times, you will need to reset your phone to its factory settings.

  1. Create a backup of your phone’s content before doing a reset. On the Start screen, swipe left to the App list, and then tap Settings > backup. If you are using a secured WiFi network, please make sure you have your WiFi password available after the reset.
  2. Reset your phone, select Settings > about > Reset your phone.
  3. Wait for your phone to reset, connect to a network, sign in to your Microsoft account and select the backup you created earlier.
  4. Your phone asks you to verify your identity with a security code. Under How would you like to receive your code, open a list and choose the verification option (text, call or email) and then follow the screen instructions.