Phone management

Learn how to manage files and applications in your phone.

Keep your phone software and applications up to date

Learn how to update your phone software and individual applications.

About phone software and app updates

Stay in step with the beat – update your phone software and apps to get new and enhanced features for your phone. Updating the software may also improve your phone performance.

It is recommended that you back up your personal data before updating your phone software.

Warning: If you install a software update, you cannot use the device, even to make emergency calls, until the installation is completed and the device is restarted.

Using services or downloading content may cause transfer of large amounts of data, which may result in data traffic costs.

Before starting the update, connect a charger or make sure the device battery has enough power.

After the update, the instructions in the user guide may no longer be up to date. You may find the updated user guide at www.nokia.com/support.

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Update phone software and apps using your phone

You can check for updates for your phone software or apps, and download and install them to your phone wirelessly (network service). You can also set your phone to automatically check for updates and notify you when important or recommended updates are available.

Select qtg-toolbar-menu.jpg > SW update.

You may need to restart your phone to finish the update.

View update details

Select and hold an update.

Install all updates

Select Start update icon.

Select which updates to install

Select Options icon > Mark updates and the updates you want to install. All updates are selected by default.

Set your phone to automatically check for updates

Select Options icon > Settings > Auto-check for updates.

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Update phone software using your PC

You can use the Nokia Suite PC app to update your phone software. You need a compatible PC, a high-speed internet connection, and a compatible USB cable to connect your phone to the PC.

To get more info and to download the Nokia Suite app, go to www.nokia.com/support.

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Manage files

Learn how to manage, back up, and protect files on your phone.

About the file manager

Select qtg-toolbar-menu.jpg > Files.

You can browse, manage, and open files on your phone. You can also view and manage files on a compatible inserted memory card.

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View the files stored in your phone

Select qtg-toolbar-menu.jpg > Files and the desired memory.

The files and folders at the top level of that memory location are displayed.

View the contents of a folder

Select the folder.

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Organise files

You can create new folders, to help organise your files. This can make it easier to back up or upload your content. Within folders, you can copy, move, or delete files and subfolders.

Select qtg-toolbar-menu.jpg > Files.

Create a new folder

In the folder where you want to create a subfolder, select Options icon > New folder.

Copy a file to a folder

Select and hold the file, and from the pop-up menu, select the appropriate option.

Delete a file from a folder

Select and hold the file, and from the pop-up menu, select the appropriate option.

Copy, move, or delete several files at the same time

  1. Select Options icon > Mark multiple items.

  2. Select the files.

  3. Select Options icon and the appropriate option.

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Back up files

Want to make sure that you will not lose any important files? You can create backups of the phone memory.

Select qtg-toolbar-menu.jpg > Files and Backup and restore.

It is recommended that you back up the phone memory regularly.

Tip: Use Nokia Suite to back up your content to a compatible computer. If your phone is stolen or damaged, you still have all your important files available.

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Format the mass memory

Want to delete all content from your phone mass memory? You can format the mass memory.

Back up all content you want to keep before formatting the mass memory. All content on it is permanently deleted.

  1. Select qtg-toolbar-menu.jpg > Files.

  2. Select and hold the mass memory, then select Format.

Do not format the mass memory using PC software, because it may cause degraded performance.

You can use Nokia Suite to back up your content to a compatible computer. Digital rights management (DRM) technologies may prevent some backup content from being restored. For more info about DRM used for your content, contact your service provider.

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Format a memory card

Want to delete all content from your memory card? When you format a memory card, all the data on it is deleted.

  1. Select qtg-toolbar-menu.jpg > Files.

  2. Select and hold the memory card, and from the pop-up menu, select Format.

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Password protect your memory card

Want to protect the memory card against unauthorised use? You can set a password to protect the data.

  1. Select qtg-toolbar-menu.jpg > Files.

  2. Select and hold the memory card, and from the pop-up menu, select Set password.

  3. Enter a password.

    Keep the password secret and in a safe place, separate from the memory card.

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Free up phone memory

Do you need to increase the available phone memory, so you can install more apps or add more content?

You can delete the following if no longer needed:

  • Text, multimedia, and mail messages

  • Contact entries and details

  • Apps

  • Installation files (.sis or .sisx) for installed apps

  • Music, photos, or videos

Copy content you want to keep to the mass memory, to a compatible memory card (if available), or to a compatible computer.

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Manage applications

Learn how to manage installed applications in your phone.

About applications

Select qtg-toolbar-menu.jpg > Settings and Installations.

You can view details of installed applications, remove applications, and define installation settings.

You can install the following types of applications:

  • Java ME applications that have the .jad or .jar file extension

  • Applications, compatible with the Symbian operating system, that have the .sis or .sisx file extension

  • Widgets that have the .wgz file extension

Only install applications that are compatible with your phone.

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Remove an app from your phone

You can remove installed apps that you no longer want to keep or use, to increase the amount of available memory.

Select qtg-toolbar-menu.jpg > Settings and Installations.

  1. Select Already installed.

  2. Select and hold the app to remove, then select Remove.

If you remove an app, you can only reinstall it if you have the original installation file or a full backup of the removed app. You may not be able to open files created with a removed app.

If an installed app depends on a removed app, the installed app may stop working. For details, see the user documentation of the installed app.

The installation files may use large amounts of memory and prevent you from storing other files. Use Nokia Suite to back up your installation files to a compatible computer, then use the file manager to remove the files from your phone memory.

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Synchronise content

Learn how to synchronise content between your phone and a remote server.

About Sync

Select qtg-toolbar-menu.jpg > Settings > Connectivity > Data transfer > Sync.

Would you like to have your calendar, notes, and other content backed up and at hand, whether you are sitting by your computer or on the go with your phone? You can synchronise your contacts, notes, and other content between your phone and a remote server. After synchronising, you have a backup of your important data on the server.

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Sync content between your phone and a remote server

Sync important content between your phone and a remote server to make a copy you can access from anywhere.

Select qtg-toolbar-menu.jpg > Settings and Connectivity > Data transfer > Sync.

You may receive sync settings as a configuration message from your network service provider. The sync settings are saved as a sync profile. When you open the app, the default or last used sync profile is shown.

Include or exclude content types

Select a content type.

Sync the content

Select Options icon > Sync now.

Tip: To sync content between your phone and Nokia services, use the Nokia Sync app.

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About Nokia Sync

Select qtg-toolbar-menu.jpg > Nokia Sync.

You can sync contacts, calendar events, and notes between your phone and Nokia services. This way you always have a backup of your important content. To use Nokia Sync, you need a Nokia account. If you don't have an account, access a Nokia service – you are asked if you want to create one.

If you use Nokia Sync to automatically sync your contacts with Nokia services, do not allow syncing with any other service, such as Mail for Exchange, as there may be conflicts.

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Copy contacts or pictures between phones

You can synchronise and copy contacts, pictures, and other content between two compatible Nokia phones, free of charge, using Bluetooth.

Select qtg-toolbar-menu.jpg > Settings > Connectivity > Data transfer > Phone switch.

  1. Select from the following:

    Start retrieving icon - Copy content from another phone.

    Start sending icon - Copy content to another phone.

    Start sync icon - Synchronise content between two phones.

  2. Select the phone you want to connect to, and pair the phones. Bluetooth needs to be activated in both phones.

  3. If the other phone requires a passcode, enter the passcode. The passcode, which you can define yourself, must be entered in both phones. The passcode in some phones is fixed. For details, see the user guide of the other phone.

    The passcode is valid only for the current connection.

  4. Select the content and OK.

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Protect your phone

Learn how to protect your phone, and keep your data secure.

Set your phone to lock automatically

Want to protect your phone against unauthorised use? Create a security code, and set your phone to lock itself automatically when you're not using it.

  1. Select qtg-toolbar-menu.jpg > Settings > Phone > Phone management and Security settings > Phone and SIM card.

  2. Select Phone autolock period > User defined, then set how long before the phone locks itself.

  3. Create a security code using at least 4 characters. You can use numbers, symbols, and upper and lower case letters.

    Tip: To type in letters or symbols, press and hold #.

Keep the security code secret and in a safe place separate from your phone. If you forget the security code and your phone is locked, your phone will require service. Additional charges may apply, and all the personal data in your phone may be deleted. For more info, contact Nokia Care or your phone dealer.

Lock your phone manually

On the home screen, press the power key , select Lock phone, then type in the security code.

Unlock your phone

Slide the lock key, drag the lock screen left or right, type in the security code, then select OK.

If the lock key is out of reach, press the menu key instead.

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Lock your phone remotely

Forgot your phone at work and want to lock it to prevent unauthorised use? You can lock your phone remotely using a predefined text message. You can also lock the memory card remotely.

Enable remote locking

  1. Select qtg-toolbar-menu.jpg > Settings > Phone > Phone management and Security settings > Phone and SIM card > Remote phone locking > Enabled.

  2. Enter the text message content. It can be 5-20 characters, and both upper and lower case letters can be used.

  3. Enter the same text again to verify it.

  4. Enter the lock code.

Send the lock message

To lock the phone remotely, write the predefined text, and send it to your phone as a text message.

To unlock your phone, you need the lock code.

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Encrypt your data

Want to protect your data against unauthorised use? You can encrypt data on your phone using an encryption key.

Select qtg-toolbar-menu.jpg > Settings > Phone > Phone management > Security settings > Encryption.

It may take several minutes to encrypt or decrypt your data. During the encryption process, do not:

  • Use your phone unless you have to

  • Switch your phone off

  • Remove the battery

If you haven't set your phone to lock itself automatically when not in use, you are prompted to do so when you encrypt your data for the first time.

Encrypt the phone memory

Select Encryption on.

Decrypt the phone memory

Select Encryption off.

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Prepare your phone for recycling

If you buy a new phone, or otherwise want to dispose of your phone, Nokia recommends that you recycle your phone. Beforehand, remove all personal information and content from your phone.

Remove all content

  1. Back up the content you want to keep to a compatible memory card or to a compatible computer.

  2. Close all active connections and calls.

  3. Select qtg-toolbar-menu.jpg > Settings and Phone > Phone management > Factory settings > Delete data and restore.

  4. If prompted, enter the security code.

  5. Your phone switches off and then on again. Check carefully that all your personal content, such as contacts, pictures, music, videos, notes, messages, mails, presentations, games and other installed applications have been removed.

    Content and information stored on the memory card or SIM card is not removed.

Remember to remove your memory and SIM card from the phone.

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