microsoft business solutions

At Microsoft Corporation, Microsoft Business Solutions includes the portfolio of Microsoft Dynamics products and services, as well as Microsoft Health Solutions.

At MSIDC, the Microsoft Dynamics CRM team is aligned to this engineering group.

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microsoft dynamics CRM

Customer Relationship Management is a fast growing segment of Enterprise Software. It is a strategic market for Microsoft that offers tremendous growth opportunity. Microsoft CRM delivers best of breed user experiences and leverages Microsoft technologies to transform the way customers manage their businesses. It is an agile team that delivers in a fast paced cloud services environment. CRM is one of the first Microsoft products to offer a complete cloud service, and delivers true ‘Power of Choice’ by offering both Cloud and on premises solutions via Outlook, web browser and mobile clients. CRM is one of the fastest growing business applications from Microsoft and the fastest growing CRM solution in the industry.

The Dynamics CRM team at MSIDC develops Sales, Customer Service and Marketing applications. Along with applications, the Dynamics CRM team at IDC is working on a next generation mobile enterprise application platform. The team has also contributed to the development of integration with SharePoint for document collaboration scenarios in CRM. In the latest release of Dynamics CRM, the MSIDC team has worked on the next gen user experiences in Sales & Customer Service applications.

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