How to TellLearn, verify & buy with confidence
What to look for
Learn how to tell whether your Microsoft software and hardware are genuine.
To get started, select either Hardware Products or Software Products, and then review specific features, including sample images where available.

Select the Scams and Alerts tab for best protection against exploits.
Devices and AccessoriesSoftwareScams and Alerts
PC purchase
Buying a new or used PC? Learn what to check for before making a purchase.
Learn what to look for when visually inspecting Xbox hardware features such as hardware embossing, holograms, and more.
Packaged software
Learn more about features included with genuine Microsoft software, including the packaging, installation CD/DVD/USB, product key labels, and the Certificate of Authenticity (COA).
Xbox games
View features included with genuine Xbox games, such as inner mirror band holograms and the Certificate of Authenticity (COA).
Digital downloads
Considering downloading software? Here’s how to better protect yourself to make sure you get what you expect.
Learn about the latest scams and counterfeits reported and ways to protect yourself. Also available here, are useful resources about malicious software.