Try the following workarounds:

  1. Check that a date and time is properly set on the phone.
  2. Check that the SIM card is properly inserted on the phone (illustration sometimes can be seen at the back of the phone).
  3. Check the free and available memory on phone's C: drive.

If above steps do not help, then try to repair your Nokia Suite installation, on your Windows desktop, go to Start > Control Panel > Program and Features (Win XP and Vista: Add and  Remove Programs) > Nokia Suite > Repair.

If you have a separate Nokia Software Updater application in use, download the latest Nokia SW Updater and install it.

This topic is valid for:

Nokia C6,Nokia E73,Nokia E7,Nokia E6,Nokia X2-01,Nokia 808 PureView,Nokia 700,Nokia 5310