How can we help you?
- How can I forward an individual text message for resending on my Lumia phone?
- What is the WhatsApp messenger and where can I download it?
- How do I use call waiting on my Lumia phone?
- How can I see the call history of both my SIMs at the same time?
- What is a Windows Live ID? I do not have one, so can I still use my Lumia phone?
- Call a contact
- Make a call with Skype
- Use speed dial to call your favourite contacts
- Call the last dialled number
- Use your voice to make a call
- Silence an incoming call
- Reply to a call by a text message
- Make a conference call
- Forward calls to another phone
- Forward calls to your voice mail
- Call your voice mailbox
- Use visual voice mail
- Use call waiting
- Block calls and messages
- People hub
- Add or delete a contact
- Save a number from a received call
- Save a number from a received message
- Search for a contact
- Link contacts
- Copy contacts
- Copy contacts from a SIM card
- Create, edit, or delete a contact group
- Share your plans with your family and friends
- Share a contact
- Change your profile photo
Documents and files
- pdfLumia with Windows Phone 8.1 Update User Guide (3.57 MB)
For important info on the safe use of your device and battery, read “Product and safety info” in the online user guide on this website.