You’ll probably recognize most of the account activities listed on your Recent activity page. Even if an activity sounds suspicious at first, you can expand it to see more details and decide whether you remember it. For example, if you accidentally made a typo in your password, you’ll see Incorrect password entered in the list. Or, if you signed in to your account from a mobile phone, you might find that your service provider routed the signal through a cell tower in another city.
But if an activity looks unfamiliar, or if you see an unusual pattern (like multiple sign-in attempts or changes that you’re sure you didn’t make), let us know. We’ll help you make your account more secure to minimize any threats.
If you click “This was me”:
When you tell us you were responsible for an activity, we’ll keep track of that info going forward. For example, if you sign in from a new location that happens to be the hotel you’re staying at on a business trip, we’ll add that location to the list of places we expect you might sign in from in the future.
If you click “This wasn’t me”:
When you tell us that you don’t recognize an activity, it’s possible that a hacker or a malicious user has gotten access to your account. To help protect your account, we’ll walk you through several steps, including changing your password and reviewing and updating your security info.