Be agile, evolve, and improve with Microsoft CRM solutions

Microsoft CRM Solutions for a Transforming Business

Faster and smarter access to customer and business information.

Stay in touch with your audience with Microsoft CRM Solutions

With your customer base expanding and changing, your customer relationship management processes will need to evolve too, while still remaining agile. That’s why Microsoft offers powerful and scalable CRM tools, providing the analytics and storage capacity to let you react to all your customers as if they were your only customer.

Click on these Microsoft CRM solutions to learn how they can help your business.

IT-enabled small and Midsize businesses grew revenues 15 percentage points faster than those with less technology.

Tools to take you to the next level

Office 365

Sales and marketing united

By combining the intelligence of CRM tools with the collaboration strengths of Office 365, your business can make the most out of all your customer relationship knowledge.

React faster
Microsoft CRM solutions allow you to share business documents and collaborate with clients in real time so you can react to new insights as they happen.
Power insights
See your data in new ways with bold interactive visualizations in Excel using Power View and Power Map.
HD meetings
Meet customers and partners online with HD video conferencing and screen sharing.
Real-time analytics
Analyze customer relationship data ranging from a few rows to hundreds of millions of rows instantly on your desktop using Excel data models.

Respond quicker to customers

With faster, lighter, thinner Windows devices, you’ll have the power of your PC with you at all times to make sure you’re connected and productive.

More memory, more power
Today’s thin and light laptops let you work with the speed and performance of a desktop PC from almost anywhere.
The smartest smartphone
With Office Mobile, OneNote, and SharePoint built in, Windows Phone lets you collaborate and share with customers on the go.
Tablet meets laptop
Every Surface includes powerful ports that let you connect, project, and share more than most other tablets.
Power BI for Office 365

More insights in more places

Power BI for Office 365 gives your organization the CRM tools to visualize and interact with data on a range of devices with mobile and familiar applications like Excel.

Identify trends and opportunities
Search and access data within and outside your organization, then transform that data to discover new insights.
Intelligence and mobility
Your workforce can collaborate and share from a variety of mobile devices, plus get access to live and interactive reports.
Visualize and analyze
See data in new and enlightening ways in Excel with bold interactive visualizations by using Power View and Power Map.
Microsoft Dynamics CRM Online

Build better relationships

As your business matures and your customer base evolves, Microsoft Dynamics CRM allows you to continue to deliver personal experiences across every interaction.

More relevant connections
Microsoft CRM solutions allow you to make customer interactions more dynamic by providing relevant insights through real-time account data, news, social activity, and connection information.
Cross-team collaboration
A new interface puts the CRM tools your teams need front and center, eliminating "app-flipping" and making collaboration easier.
Configure once and go
Work with a unified platform for customer data, not a series of one-off apps—and you only have to configure once to get it.
Get social
From tweets to Facebook posts, identify your key influencers and tap the power of social profiles to provide personalized interactions.
SQL Server 2012

Unlock the power of your data

SQL Server 2012 helps unlock breakthrough insights across the organization as well as quickly build solutions and extend data across on-premises and public cloud.

Up to the second information
Gain customer relationship insights from critical information in near-real-time by monitoring, analyzing, and acting on data in motion.
Rapid data exploration
Discover new customer insights with Power View, a highly interactive, browser-based data exploration, visualization, and presentation experience.
Thorough analytics
Build comprehensive, enterprise-scale analytic solutions for predictive analysis and interactive exploration of your data.
Windows Server 2012 R2

Simple, security-enhanced storage of customer data

Windows Server 2012 R2 gives your business security-enhanced and easily accessible data storage, sharing, and backup for all of your work files, with flexibility to grow as you do.

Safer customer data
Manage your mobile devices to remove customer and corporate data when a device is lost, stolen, or retired from use.
Information control
You can define a user’s level of access to information and applications based on who they are, what they are accessing, and from which device.
More reliable service
Automatic rerouting around storage, server, and network failures keeps file services online with minimal noticeable downtime.
  • Musto Limited
  • The power of 24/7 mobility

    Retailer implements on-the-go tools with Office 365

    Sportswear clothier Musto Limited recently upgraded to Office 365. After a smooth transition, its employees have the 24/7 mobility they need to do business virtually anywhere.