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    • System Center 2012 – Service Manager Component Add-ons and Extensions

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      File NameDownload LinkSize
      SCSM2012_AuthoringTool_RTM.exeRecommendedClick here1.5 GB
      Process Pack for IT GRC - Release Notes.rtfRecommended
      Click here1,006 KB
      Click here1,006 KB
      Click here27.6 MB
      Click here27.6 MB
      Click here11.4 MB
      Click here11.4 MB
      ProcessPackforITGRC_Documentation.exeRecommendedClick here4.3 MB
      Click here27.7 MB
      Click here27.7 MB
      Click here16.5 MB
      Click here16.5 MB
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        • System Center Service Manager Authoring Tool
          1. Download the self-extracing package and save onto disk.
          2. Double-click the executable to extract the content.
          3. Then, follow the instructions in the Authoring Guide available at for further installation instructions for the tool.
          4. Please see release notes for this release at

          System Center Cloud Services Process Pack
          1. Download and Unzip System_Center_Cloud_Services_Process
          2. Read the System Center Cloud Services Process Pack Administration Guide for installation instructions.

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