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    • Microsoft Dynamics CRM Implementation Guide for CRM Online and CRM 2013 (on-premises)

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      File NameDownload LinkSize
      Microsoft_Dynamics_CRM_2013_IG.zipRecommended
      Click here16.5 MB
      Click here16.5 MB
      Microsoft_Dynamics_CRM_2013_IG_smallscreen.zipRecommended
      Click here12.4 MB
      Click here12.4 MB
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          Important
          To view the Microsoft Dynamics CRM 2013 Implementation Guide Help file (CRMIGv6.chm):
          1. After the download is completed, right-click the Microsoft_Dynamics_CRM_2013_IG file that has a compressed (.zip) file name extension and then click Extract All. Extract the files into a folder on your local computer.
          2. Double-click the CRMIGv6.chm file.
          3. If prompted, clear the "Always ask before opening this file" check box.
          4. If you still can't view the file, right-click the CRMIGv6.chm file, click Properties, and select the the procedure that is most appropriate for you.
            • Clear This file came from another computer and may be unsafe, and then click OK.
            • Click Unblock, and then click OK.
          5. Double-click the CRMIGv6.chm file to view it.

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