System Center Service Manager 2010 SP1 Product Documentation

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Product documentation for System Center Service Manager 2010 SP1.
  • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.
    Version:

    2.0

    File Name:

    SM_DeploymentGuide.docx

    SM_AdminGuide.docx

    SM_AuthoringGuide.docx

    SM_DisasterRecoveryGuide.docx

    SM_job_aids.zip

    SM_OperationsGuide.docx

    SM_PlanningGuide.docx

    SM_UpgradeSP1.docx

    Date Published:

    9/22/2011

    File Size:

    411 KB

    227 KB

    434 KB

    80 KB

    8.8 MB

    114 KB

    169 KB

    115 KB

      This download contains product documentation for System Center Service Manager 2010 SP1.

      System Center Service Manager 2010 SP1 provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
  • Supported Operating System

    Windows 7, Windows Server 2008, Windows Server 2008 R2, Windows Vista

      Microsoft Word or Word Viewer, Microsoft Excel (for job aids), Microsoft Visio (for job aids)
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        • To cancel the installation, click Cancel.