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    IT GRC Process Management Pack SP1 for System Center Service Manager

    Language:
    English
    The Microsoft IT GRC Process Management Pack SP1 for System Center Service Manager provides end-to-end compliance management and automation for desktop and datacenter computers. Integrated with Service Manager, the IT GRC Process Management Pack translates complex regulations and standards into authoritative control objectives and activities for the IT organization’s compliance program.
    • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.
      Version:

      1.0 SP1

      File Name:

      ITGRCProcessManagementPack_amd64SP1.exe

      IT GRC Process Management Pack SP1 - Release Notes.rtf

      ITGRCProcessManagementPack_AuthoringLibrariesSP1.exe

      ITGRCProcessManagementPack_DocumentationSP1.exe

      ITGRCProcessManagementPack_x86SP1.exe

      Test ID Sync Tool.exe

      Date Published:

      3/3/2011

      File Size:

      20.6 MB

      1.0 MB

      6.1 MB

      4.2 MB

      20.9 MB

      3.0 MB

        Today’s IT organizations often find it challenging to comply with IT governance, risk, and compliance (GRC) initiatives, whether they are mandated regulatory laws or required internal policies and guidelines. Such work is typically manually intensive, time consuming, and expensive.

        Microsoft System Center solutions assist medium and large organizations in managing and automating their IT GRC responsibilities; improving IT GRC program management efficiency while reducing costs; simplifying and consolidating IT GRC workloads; and increasing executive, audit, and management visibility into their GRC programs.

        System Center Service Manager helps reduce costs and improve IT responsiveness through the power of its integrated platform. With built-in processes and workflows for incident and problem resolution, change control, and its configuration management database, Service Manager orchestrates activities and connects knowledge with System Center Operations Manager, System Center Configuration Manager, and Active Directory Domain Services.

        The IT GRC Process Management Pack SP1 for System Center Service Manager—combined with the IT Compliance Management Series—helps customers understand and bind complex business objectives to their Microsoft infrastructure in an operationally efficient manner.

        System Center Service Manager and these IT GRC solutions provide a customizable and extensible platform that enables customers and partners to implement additional GRC capabilities.


        The SP1 release of the IT GRC Process Management Pack was released in February 2011. Existing users who wish to take advantage of the benefits of the SP1 release will have the option to upgrade through the tool.

        IMPORTANT INFORMATION:
        The Microsoft IT GRC Process Management Pack for System Center Service Manager (“Management Pack”) and the IT Compliance Management Library series (“Series”) are intended to help organizations simplify and automate IT compliance and risk management processes. The Management Pack and Series are designed to facilitate compliance activities conducted by your organization’s IT experts, auditors, accountants, attorneys and other compliance professionals. The software does not replace those professionals. The Management Pack includes some control objectives and authority document citations and the Series includes some control activities and associated product value settings. These objectives, citations, controls and settings do not verify or guarantee fulfillment of your organization’s compliance obligations. It is the responsibility of your organization to choose the objectives, citations, controls and settings to use, modify, add or remove based on guidance from your organization’s compliance professionals. Reports and any other information provided by or generated from the software do not constitute auditing, accounting, legal or other professional advice. You must consult compliance professionals to confirm compliance with specific governance, risk and compliance authority documents.

        Release History:
        • 2/28/2011: Version 1.0 SP1
        • 9/30/2010: Version 1.0
    • Supported Operating System

      Windows 7, Windows Server 2008, Windows Server 2008 R2, Windows Vista, Windows XP Service Pack 3

        • Other Software:
          • System Center Service Manager 2010 SP1
          • Microsoft Excel 2007 or 2010 32-bit versions (optional)
        1. Click the Download button next to each file and save the following files to your local hard drive.
          • ITGRCProcessManagementPack_amd64SP1.exe - IT GRC Process Management Pack (64-bit version) contains the Server installation of IT GRC Process Management pack for 64-bit versions of Service Manager 2010 and the Excel add-on for 32-bit versions of 2007 Microsoft Office Excel and Microsoft Excel 2010 running on 64-bit Windows operating systems.
          • ITGRCProcessManagementPack_x86SP1.exe - IT GRC Process Management Pack (32-bit version) contains the Excel add-on for 32-bit versions of 2007 Microsoft Office Excel and Microsoft Excel 2010 running on 32-bit Windows operating systems
          • ITGRCProcessManagementPack_DocumentationSP1.exe - Contains the Getting Started Guide, the Deployment Guide, the Operations Guide, and the Developers Guide.
          • ITGRCProcessManagementPack_AuthoringLibrariesSP1.exe - Describes how to customize and extend the IT GRC Process Management Pack.
          • TestIdSyncTool.exe – Contains the Getting Started Guide and Test Id Sync Tool.
          • IT GRC Process Management Pack SP1 - Release Notes.rtf - Release notes (you should read these before installation).
        2. Unzip the selected package(s) onto your local System Center Service Manager 2010 server or local computer for review.
        3. Review the Release Notes, Getting Started and Deployment guide to assist in your planning.
        4. Install the IT GRC Process Management Pack on your Service Manger 2010 implementation.
        5. Download the supporting Microsoft IT Compliance Management Series with prescriptive guidance and automation for Windows Server 2008, Windows Server 2008 R2, Windows 7, and Microsoft System Center.

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