Servers

    System Center Data Protection Manager 2007 QFE Rollup

    Select Language:
    This rollup contains fixes for the issues in Microsoft System Center Data Protection Manager (DPM) 2007 that are described in the Data Protection Manager 2007 KB 979970.
    • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.
      Version:

      KB979970

      File Name:

      DataProtectionManager2007-KB979970-x86.exe

      DataProtectionManager2007-KB979970-amd64.exe

      DPMManagementShell2007-KB979970-amd64.msp

      DPMManagementShell2007-KB979970-x86.msp

      SqlPrep-KB979970-amd64.msp

      SqlPrep-KB979970-x86.msp

      Date Published:

      3/31/2010

      File Size:

      37.9 MB

      40.0 MB

      1.8 MB

      1.8 MB

      2.3 MB

      1.9 MB

        This QFE rollup resolves the following issues:
        1. Experiencing a crash in the Data Protection Manager engine when you run a tape job from a protected server.
        2. Upon use of the Data Protection Manager Management Console to browse SharePoint recovery points or when you back-up a SharePoint point to tape from disk, you receive the following error message:
          • PrmDatasetDatasourceMismatchForArchiveOfSC (=30132)
        3. A SharePoint recovery point in a secondary Data Protection Manager has a different set of datasets than the corresponding recovery point in the primary Data Protection Manager.
        4. Alerts for SCR servers do not display in Microsoft Operations Manager.
        5. Default disk allocations may grow unexpectedly for System State protection.
        6. When restoring a SharePoint site that contains a WEB host header to an alternate location, the site restores to the default site.
        7. Shared Service Provider (SSP) database protection is blocked when one or more SSP names begins with the other SSP name.
        8. The server is slow and time out errors may occur when you run a backup to tape job.
        9. Data Protection Manager-owned tapes are marked as unrecognized.
        10. Data Protection Manager cannot retrieve SharePoint catalog information. Therefore, item-level recovery is not possible for some content databases. Additionally, you may receive the following error code:
          • 3103
        11. You receive the following protection agent error code when bulk tape jobs cannot complete successfully:
          • 0x80990C27
        12. You may experience a Data Protection Manager engine crash during backup to tape.
        13. The Data Protection Manager Management Console does not display recovery points before the year 2010, in some scenarios.

        This hotfix rollup also includes all previously released hotfix rollups for Data Protection Manager 2007 Service Pack 1 (SP1):

        961502 - A replica may be listed as inconsistent after you install System Center Data Protection Manager 2007 Service Pack 1 on a computer that is running an x64-based version of Windows Server 2003
        963102 - Description of the hotfix rollup package for System Center Data Protection Manager 2007: February 16, 2009
        968579 - Description of the hotfix rollup package for System Center Data Protection Manager 2007: April 14, 2009
        970867 - Description of the hotfix rollup package for System Center Data Protection Manager 2007: June 4, 2009
        970868 - A hotfix rollup package is available for System Center Data Protection Manager 2007: August 28, 2009
        976542 - A hotfix rollup package is available for System Center Data Protection Manager 2007: October 23, 2009
        Please see KB979970 for complete information.
    • Supported Operating System

      Windows Server 2003, Windows Server 2008, Windows Server 2008 R2

        The following list contains prerequisites for the hotfix rollup:
        • You must have System Center Data Protection Manager 2007 Service Pack 1 installed.
        • You must have critical update KB962975 installed.

        For more information about System Center Data Protection Manager 2007 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base: 959605 - Description of System Center Data Protection Manager 2007 Service Pack 1

        For more information about critical update KB962975, click the following article number to view the article in the Microsoft Knowledge Base:
        962975 - Dynamic disks are marked as "Invalid" on a computer that is running Windows Server 2008 or Windows Vista when you bring the disks online, take the disks offline, or restart the computer if Data Protection Manager is installed
      • This Data Protection Manager 2007 rollup package consists of three separate updates. Please make sure to choose your correct platform files, each file has a platform designation (-amd64 or -x86) at the end of its filename.

        To install each update, follow these steps:
        1. Install the rollup package on the server that is running Data Protection Manager 2007 Service Pack 1. To do this, run the DataProtectionManager2007-KB979970.exe file on the server.
          Note You must restart the Data Protection Manager server after you install this rollup package.
        2. Update the remote Microsoft SQL Server installation that is hosting the DPMDB database. To do this, run the SqlPrep-KB979970.msp file on the computer that is running SQL Server.
          Note This step is not required if you are running a SQL Server DPMDB instance on the Data Protection Manager 2007 server.
        3. In the DPM Administrator Console, update the protection agents. To do this, use one of the following methods:
          • Method 1: Update the protection agents from the DPM Administrator Console
            1. Open the DPM Administrator Console.
            2. Click the Management tab, and then click the Agents tab.
            3. Select a computer from the Protected Computer list, and then click Update on the Action pane.
            4. Click Yes, and then click Update Agents.
            5. When you receive the Enter Credentials and Reboot option dialog box, enter your credentials, select the Manually restart the selected servers later option, and then click OK.
              Note You do not have to restart the computer to update the agent. This is why the Manually restart the selected servers later option was selected.
          • Method 2: Update the protection agents on the protected computers
            1. Obtain the update protection agent package from the "Data Protection Manager installation location\DPM\Agents\RA\2.0.8836.0" directory on the Data Protection Manager 2007 server.
              • For x86-based update: i386\1033\DPMAgentInstaller_KB979970.exe
              • For x64-based update: amd64\1033\DPMAgentInstaller_KB979970_AMD64.exe

              Note The DPMAgentInstaller.exe package applies to all languages.
            2. Run the appropriate DPMAgentInstaller.exe package on each protected computer.
            3. Open the DPM Administrator Console on the Data Protection Manager 2007 server.
            4. Click the Management tab, and then click the Agents tab.
            5. Select the protected computers, and then verify that the agent version is listed as 2.0.8861.0.
        4. Run the DPMManagementShell2007-KB979970.msp file.
          Note This step is not required if you are running the Data Protection Manager Management Shell on the Data Protection Manager 2007 server.
      • Hotfix rollup information
        Known issues
        After you install this hotfix rollup, backups may not be completed successfully. Additionally, you may receive the following error message:
        • DPM has detected that some other application has created recovery points on the recovery point volume for datasource_name for server server_name. Future backups will fail until these recovery point are deleted.

          Recommended Action: Open the DPM Management Shell and run .\Delete-Shadowcopy.ps1 "volume name" to delete the externally created recovery points on the recovery point volume.

        This error message indicates that a shadow copy association is corrupted on the DPM server and could lead to loss of data. This hotfix rollup makes sure that the backup succeeds only when the association is correct. When the shadow copy association is correct, this condition does not occur for future backups.

        To correct the shadow copy association, use one of the following methods.

        Method 1

        Migrate the data to different volumes by using the MigrateDatasourceDataFromDPM command-line script. For more information, visit the following Microsoft TechNet Web site:
        http://technet.microsoft.com/en-us/library/dd282970.aspx
        Method 2

        Re-protect the protected server on a different DPM server by redoing the initial replica.

        Method 3

        Enable the AllowBackupOnSCRemap subkey in the registry. This method enables backups to continue even if the shadow copy association is incorrect. We do not recommend that you enable this registry subkey. However, if you must have backups to run, you can do this as a temporary measure.

        Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

        322756 How to back up and restore the registry in Windows
        1. Click Start, click Run, type regedit, and then click OK.
        2. Locate and then click to select the following registry subkey:
          • HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft Data Protection Manager\Configuration\TaskExecutionOptions
        3. Right-click AllowBackupOnSCRemap, and then click Modify.
        4. In the Value data box, type 1, and then click OK.
        5. On the File menu, click Exit to exit Registry Editor.

    Popular downloads

    Loading your results, please wait...

    Free PC updates

    • Security patches
    • Software updates
    • Service packs
    • Hardware drivers

    Microsoft suggests

    Download a free trial of Windows Server 2012 R2.
    Windows Server 2012 R2 free trial
    Experience the new and enhanced capabilities.
    Free trial