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    Kopitiam Group - Powering an innovative food court concept

    Language:
    English
    Kopitiam's IT department selected Microsoft Windows Server 2003 and SQL Server 2000 to improve its operations and provide high quality, innovative service to increase customer satisfaction, productivity and profitability.
    • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.
      Version:

      -

      File Name:

      Case Study - Kopitiam.pdf

      Case Study - Kopitiam.xps

      Date Published:

      5/15/2007

      File Size:

      165 KB

      277 KB

        Established in 1988, Kopitiam Group is the leading name in Singapore's food and service management industry. In 2001 and 2002, the Group tripled its portfolio of outlets through acquisition of 2 competitors and now manages 73 foodcourts and coffeeshops across Singapore. This aggressive expansion brought about the need for a stable, scalable point-of-sale (POS) and back-end solutions that would ensure the delivery of quality customer service. Kopitiam's IT department selected Microsoft Windows Server 2003 and SQL Server 2000 to improve its operations and provide high quality, innovative service to increase customer satisfaction, productivity and profitability. As a result, Kopitiam has enhanced its ability to roll-out new and innovative food services that will keep them ahead of the competition, and expand their operations further abroad.
    • Supported Operating System

      Windows 2000, Windows Server 2003, Windows Vista, Windows XP

        Adobe Acrobat Reader to view the PDF file or Internet Explorer 7.0 to view XPS file
      • Download the PDF document to your computer and open it in Adobe Acrobat Reader to view, or download the XPS document to view it in Internet Explorer 7.0

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