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    MOF Continuous Improvement Roadmap

    This toolkit helps make continuous improvement of IT services more actionable and achievable.
    • Version:


      File Name:


      Date Published:


      File Size:

      17.0 MB

        The Microsoft Operations Framework (MOF) Continuous Improvement Roadmap (CIR) helps break the cycle of unrealized improvement by making continuous improvement of IT services more actionable and achievable, ensuring that users are successful with their IT operations. MOF CIR is an IT service management toolkit containing guidance, job aids, artifacts, and samples to enable service management assessments and execute service improvement programs.

        MOF Continuous Improvement Roadmap is based on the best practice guidance contained in MOF version 3, and is positioned for compatibility with future releases of MOF and the IT Infrastructure Library (ITIL). It has three distinct components:

        • MOF Service Management Assessment
        • MOF Service Improvement Program
        • MOF Service Management Guidance

        Note For ease of use, find and open the MOF Continuous Improvement Roadmap shortcut on your desktop after installation.

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    • Supported Operating System

      Windows 2000, Windows 2000 Service Pack 2, Windows 2000 Service Pack 3, Windows 2000 Service Pack 4, Windows 95, Windows 98, Windows 98 Second Edition, Windows ME, Windows NT, Windows Server 2003, Windows XP

        • Microsoft Office is required for viewing and using the toolkit contents.

        1. Click the Download button at the top of the page to start the download.

        2. To run this file from its current location, click Run.

          • If you see a security warning (for systems running SP2), verify that the publisher listed on the dialog box is Microsoft Corporation, then click Run again.

          • Review the disclaimer and click Next.

          • Follow the steps in the install process to complete the installation.

          • Find the installed files by looking for a shortcut on your desktop or in All Programs in the Start menu. Double-click the shortcut to open the toolkit.

        3. Or, to save the .msi file to your preferred location on your computer for later installation, click Save.
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