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System Center Service Manager 2010 SP1 Product Documentation

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Product documentation for System Center Service Manager 2010 SP1.
  • Details

    File name:
    Date Published:

    SM_AdminGuide.docx

    9/22/2011

    Version:
    File size:

    2.0

    227 KB

      This download contains product documentation for System Center Service Manager 2010 SP1.

      System Center Service Manager 2010 SP1 provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
  • System Requirements

    Supported Operating System

    Windows 7, Windows Server 2008, Windows Server 2008 R2, Windows Vista

      Microsoft Word or Word Viewer, Microsoft Excel (for job aids), Microsoft Visio (for job aids)
  • Install Instructions

      1. Click the Download button to start the download.
      2. Do one of the following:
        • To start the installation immediately, click Open.
        • To copy the download to your computer for installation at a later time, click Save.
        • To cancel the installation, click Cancel.

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