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    System Center Service Manager 2010 SP1 Product Documentation

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    Product documentation for System Center Service Manager 2010 SP1.
    • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.
      Version:

      2.0

      File Name:

      SM_DeploymentGuide.docx

      SM_AdminGuide.docx

      SM_AuthoringGuide.docx

      SM_DisasterRecoveryGuide.docx

      SM_job_aids.zip

      SM_OperationsGuide.docx

      SM_PlanningGuide.docx

      SM_UpgradeSP1.docx

      Date Published:

      9/22/2011

      File Size:

      411 KB

      227 KB

      434 KB

      80 KB

      8.8 MB

      114 KB

      169 KB

      115 KB

        This download contains product documentation for System Center Service Manager 2010 SP1.

        System Center Service Manager 2010 SP1 provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
    • Supported Operating System

      Windows 7, Windows Server 2008, Windows Server 2008 R2, Windows Vista

        Microsoft Word or Word Viewer, Microsoft Excel (for job aids), Microsoft Visio (for job aids)
        1. Click the Download button to start the download.
        2. Do one of the following:
          • To start the installation immediately, click Open.
          • To copy the download to your computer for installation at a later time, click Save.
          • To cancel the installation, click Cancel.

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