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Product documentation for System Center Service Manager 2010 SP1.
Note:
There are multiple files available for this download.
Once you click on the "Download" button, you will be prompted to select the files you need.
SM_DeploymentGuide.docx
SM_AdminGuide.docx
SM_AuthoringGuide.docx
SM_DisasterRecoveryGuide.docx
SM_job_aids.zip
411 KB
227 KB
434 KB
80 KB
8.8 MB
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This download contains product documentation for System Center Service Manager 2010 SP1.
System Center Service Manager 2010 SP1 provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
Supported Operating System
Windows 7, Windows Server 2008, Windows Server 2008 R2, Windows Vista
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Microsoft Word or Word Viewer, Microsoft Excel (for job aids), Microsoft Visio (for job aids)
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- Click the Download button to start the download.
- Do one of the following:
- To start the installation immediately, click Open.
- To copy the download to your computer for installation at a later time, click Save.
- To cancel the installation, click Cancel.