Microsoft Dynamics CRM 4.0 Management Pack for System Center Operations Manager 2007

The Dynamics CRM 4.0 Management Pack enables you to administer the Dynamics CRM 4.0 Server application in Microsoft System Center Operations Manager (SCOM) 2007 SP1 and System Center Operations Manager 2007 R2.
  • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.


    File Name:

    Microsoft Dynamics CRM 4.0 Operations Manager 2007 MP.msi


    Date Published:


    File Size:

    655 KB

    634 KB

      The views, monitors, rules, and knowledge specific to Dynamics CRM 4.0 that comprise this Management Pack provide the means for System Center Operations Manager users to centrally manage the server application, its component services, and the computers on which they run. The Dynamics CRM 4.0 Management Pack also collects performance analysis and capacity planning data by tracking application performance and user load.

      By managing these Dynamics CRM components in System Center Operations Manager, the administrator can respond quickly to critical events and key performance indicators, and take action to prevent service outages, reduce the resolution time for alert conditions, and increase the overall availability and performance of the Dynamics CRM system.

      Feature Summary
      • Monitors the availability and health of the following component services:
        • Microsoft Dynamics CRM Asynchronous Processing service
        • World Wide Web Publishing
        • Microsoft Dynamics CRM Deletion service
        • Microsoft Dynamics CRM databases
      • Monitors the availability and health of the following application components and functionality:
        • Deletion of deleted records
        • Operability of ISV plug-ins
        • Web application requests processing, SOAP exceptions, and unexpected failures
      • Detects brute-force attacks and denial of service attacks.
      • Monitors the performance metrics of the following components:
        • Web application requests processing
        • Database query processing
      • Monitors the system for configuration-related failures.

      Release History
      • 4/6/2010 - Initial Release, version 1.0.0
  • Supported Operating System

    Windows Server 2003, Windows Server 2008

      • Other Software
        • System Center Operations Manager 2007 SP1 or System Center Operations Manager 2007 R2
        • Microsoft Dynamics CRM 4.0 Server
    • To download the Management Pack:
      1. Click the Download button at the top of the page.
      2. In the File DownloadSecurity Warning dialog box, click Run.
      3. If the Internet ExplorerSecurity Warning dialog box appears, click Run.
      4. Follow the instructions to download the Management Pack.

      To import the Management Pack:
      1. On a System Center Operations Manager server, open the Administration console.
      2. Right click on the Management Packs node, and then click Import Management Packs.
      3. Follow the instructions to import the Management Pack.
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