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Trustworthy Computing - Reliable in Operations: Microsoft Operations Framework Case Studies

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This collection of case studies shows how customers have used Microsoft Operations Framework (MOF) to improve reliability in IT operations.

  • Details
    File name:
    Date Published:

    Trustworthy_Computing.exe

    2/25/2005
    Version:
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    426 KB
      Trustworthy Computing Reliable in Operations: Microsoft Operations Framework Case Studies is a book for information technology (IT) professionals about customers, partners, and Microsoft internal IT groups that have made concrete improvements in the reliability of their IT operations through the use of the Microsoft Operations Framework (MOF), the IT Infrastructure Library (ITIL), and related management solutions. The book is a result of research and interviews with dozens of customers, partners, and Microsoft IT staff for the best collection of “MOF applied,” giving insight into the kind of value that can be derived through MOF.

      Send questions or feedback to us directly at CISFdbk@microsoft.com.

  • System Requirements
    Supported Operating System

    Windows 2000, Windows 2000 Service Pack 2, Windows 2000 Service Pack 3, Windows 2000 Service Pack 4, Windows 95, Windows 98, Windows 98 Second Edition, Windows ME, Windows NT, Windows Server 2003, Windows XP

      • Adobe Acrobat Reader is required to view the documentation.
      • For Microsoft® Windows NT or Microsoft® Windows 9X or Microsoft® Windows ME or Microsoft® Windows 2000, please read the important section of the instructions below.

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      1. Click the Download button on this page to begin.
      2. Save the file to your computer.
      3. Double-click the file to extract it.

      Important:
      Users of Microsoft® Windows 95 or Microsoft® Windows 98 or Microsoft® Windows ME will need to have Windows Installer 2.0 Redistributable for Windows 95, 98, and ME installed.
      Users of Microsoft® NT 4.0 or Microsoft® Windows 2000 will need to have Windows Installer 2.0 Redistributable for Windows NT 4.0 and 2000 installed.

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