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Learn how to use Microsoft Lync 2010 RGS features and functionality.
Microsoft Lync 2010 RGS Training.ppt
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This training course covers the following Microsoft Lync 2010 RGS features:
- Understanding Response Groups
- Getting to Know Types of Agent Groups
- Using the Anonymization Feature
- Signing in and Accepting a Call
- Navigating the Conversation Window During a Call
- Learn how Lync 2010 Users interact with Response Groups
Supported Operating System
Windows 7, Windows Vista, Windows XP
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Microsoft PowerPoint 97-2003;
Microsoft PowerPoint 2010
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To install this download, save the file to a directory on your computer. After you save the file, open the presentation as you typically would. To remove this download, delete the file from the directory where you saved it.
