Warning: This site requires the use of scripts, which your browser does not currently allow.See how to enable scripts

Download Center

Microsoft Lync 2010 RGS Training

Select Language:

Download

Learn how to use Microsoft Lync 2010 RGS features and functionality.

Details
Version:
1.0
File Name:
Microsoft Lync 2010 RGS Training.ppt
Date Published:
5/6/2011
File Size:
841 KB

This training course covers the following Microsoft Lync 2010 RGS features:

Understanding Response Groups

Getting to Know Types of Agent Groups

Using the Anonymization Feature

Signing in and Accepting a Call

Navigating the Conversation Window During a Call

Learn how Lync 2010 Users interact with Response Groups
System Requirements
Supported Operating System
Windows 7, Windows Vista, Windows XP
Microsoft PowerPoint 97-2003; Microsoft PowerPoint 2010
Install Instructions
To install this download, save the file to a directory on your computer. After you save the file, open the presentation as you typically would. To remove this download, delete the file from the directory where you saved it.

Popular downloads

Product:

- 01
  Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats
  Install this compatibility pack if you would like to open, edit, and save documents, workbooks, and presentations that were created in the newer versions of Word, Excel, and PowerPoint. Scroll down to see instructions and system requirements.
  
  Close
- 02
  The 2007 Microsoft Office Suite Service Pack 3 (SP3)
  Service Pack 3 provides the latest updates to the 2007 Microsoft Office Suite. This update also applies to Microsoft Office Project, Microsoft Office SharePoint Designer, Microsoft Office Visio, and Visual Web Developer.
  
  Close
- 03
  Office 2003 Service Pack 3 (SP3)
  Office 2003 Service Pack 3 provides the latest updates to Microsoft Office 2003.
  
  Close
- 04
  Word Viewer
  View, print and copy Word documents, even if you don't have Word installed. This download is a replacement for Word Viewer 2003 and all previous Word Viewer versions.
  
  Close
- 05
  PowerPoint Viewer
  Microsoft PowerPoint Viewer lets you view full-featured presentations created in PowerPoint 97 and later versions.
  
  Close
View more

Loading your results, please wait...

Free PC updates

Security patches
Software updates
Service packs
Hardware drivers

Run Microsoft Update

Microsoft suggests

Office 365 on the devices you love. Buy now.

The Office you love, on the devices you love

Includes PC, Mac, smartphone, and tablet—starting at $6.99/month.

Buy and download