Microsoft Lync 2010 RGS Training

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Learn how to use Microsoft Lync 2010 RGS features and functionality.
  • Version:

    1.0

    File Name:

    Microsoft Lync 2010 RGS Training.ppt

    Date Published:

    5/6/2011

    File Size:

    841 KB

      This training course covers the following Microsoft Lync 2010 RGS features:
      • Understanding Response Groups
      • Getting to Know Types of Agent Groups
      • Using the Anonymization Feature
      • Signing in and Accepting a Call
      • Navigating the Conversation Window During a Call
      • Learn how Lync 2010 Users interact with Response Groups
  • Supported Operating System

    Windows 7, Windows Vista, Windows XP

      Microsoft PowerPoint 97-2003; Microsoft PowerPoint 2010
    • To install this download, save the file to a directory on your computer. After you save the file, open the presentation as you typically would. To remove this download, delete the file from the directory where you saved it.