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    System Center Operations Manager 2007 R2 Connectors Cumulative Update 2 (KB2274165)

    Language:
    English
    The Systems Center Operations Manager 2007 R2 Connectors Cumulative Update 2 is the second update for the System Center Operations Manager 2007 R2 Connectors.
    • Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.
      Version:

      1.0

      File Name:

      OM2007R2Connectors-KB2274165.exe

      ReadMe.rtf

      Date Published:

      7/30/2010

      File Size:

      62.5 MB

      152 KB

      KB Articles: KB2274165

        The System Center Operations Manager 2007 R2 Connectors Cumulative Update 2 includes the System Center Operations Manager 2007 R2 Connectors Update (KB975774) and additional bug fixes.

        Feature Summary:
        This updated release includes all features that were in the previous update release (KB975774) and additional fixes in this release:
        • Fixes for the following issues (in previous release KB975774):
          • Potential high CPU usage of HP OVO Event Consumer for Windows (scinteropd.exe)
            • The Scinteropd.exe process of HP OVO Event Consumer for Windows sometimes increases CPU usage to a very high level. This problem occurs only in System Center Operations Manager 2007 R2 Connectors for HP Operations Manager on Windows. It occurs in all language versions of the connectors.
          • Synchronization issue in HP OVO Connector
            • HP Operations Manager and System Center Operations Manager 2007 R2 may be in an asynchronous state when alerts are forwarded that have already been resolved. Open events are still present in HP Operations Manager even though the corresponding alerts in System Center Operations Manager 2007 R2 are already resolved.
          • Remedy connectors do not populate the Computer Name and Domain fields
            • When an alert is forwarded from System Center Operations Manager 2007 R2 to Remedy, the Computer Name field and the Domain field are left blank in the Remedy notes field. This issue occurs in the release version of System Center Operations Manager 2007 R2 Connector for Remedy 6.3 and Remedy 7.1.
          • Unresponsiveness of the Interop provider when an Enterprise Management Service (EMS) API call returns an error
            • The Interop provider may stop responding and not recover when an API calls to the EMS and returns an error.

              Note Usually, the API calls to Remedy.

              This issue typically occurs when large localized text strings in the Custom Field Alert properties are forwarded to Remedy. However, it can also occur with other properties.
        • Additional issues addressed in this release:
          • Added Support for Remedy 7.5
            • This update enables support for Remedy 7.5 with the Operations Manager 2007 R2 Connector for Remedy.
          • Added Support for HP Operations Manager for UNIX v9
            • This update enables support for HP Operations Manager for UNIX v9 with the Operations Manager 2007 R2 Connector for HP Operations Manager. The Connector supports HP Operations Manager for UNIX v9 on the following platforms:
              • HPUX 11i v3 Itanium
              • Solaris 10 SPARC
              • RedHat Enterprise Linux 5.2 x64
          • Incorrect dates are passed to the remote system by the connector
            • The Connector performs an incorrect date conversion and forwards the incorrect date to the remote system.
          • Product Knowledge is not forwarded when the locale is Canadian English
            • If the locale on the Operations Manager server is set to Canadian English, the Product Knowledge will not be forwarded from Operations Manager to remote system, even if it is configured to do so.
    • Supported Operating System

      Windows Server 2003 Service Pack 1, Windows Server 2008

        • Supported Operating Systems:
          • Connector Service and Configuration UI components:
            • Windows Server 2003 SP1 or greater
            • Windows Server 2008
          • Remote System components - Windows based:
            • Windows Server 2003 SP1 or greater
            • Windows Server 2008
          • Remote System components – UNIX based:
            • HP Operations Manager Connector
              • HP-UX 11i v3 (IA64)
              • HP-UX 11i v3 (PA-RISC)
              • HP-UX 11i v2 (IA64)
              • HP-UX 11i v2 (PA-RISC)
              • Solaris 10 SPARC
              • RedHat 5.2/5.3 x64 (HP Operations Manager for UNIX v9 only)
            • IBM Tivoli Enterprise Console Connector:
              • IBM AIX 5L 5.3, Technology Level 6, SP5 (PowerPC)
              • Solaris 10 SPARC
            • Universal Connector
              • IBM AIX 5L 5.3, Technology Level 6, SP5 (PowerPC)
              • HP-UX 11i v3 (IA64)
              • HP-UX 11i v3 (PA-RISC)
              • HP-UX 11i v2 (IA64)
              • HP-UX 11i v2 (PA-RISC)
              • Solaris 10 SPARC
              • Red Hat Enterprise Linux Server release 5.1 (Tikanaga)
              • SUSE Linux Enterprise Server 10 SP1 (i586)
        • Other Software:
          • System Center Operations Manager 2007 R2
          • Microsoft SQL Server 2005 or Microsoft SQL Server 2008
          • .NET Framework 3.0 SP1or a later version. For .NET Framework 3.0 SP1 download, see http://go.microsoft.com/fwlink/?LinkId=120658. .NET Framework 3.0 is only required for the server on which the Connector service is installed; .NET Framework 3.0 is not required for the Connector Configuration UI component if it is installed separately.
          • The English version of Microsoft Visual C++ 2008 Redistributable Package (x86) if Visual C++ 2008 is not installed. The English version can be installed concurrently with other versions of Microsoft Visual C++ 2008. For Visual C++ 2008 Redistributable Package (x86) download, see http://go.microsoft.com/fwlink/?LinkId=117778
          • WS-Management 1.1. For WS-Management 1.1 download, see http://go.microsoft.com/fwlink/?LinkId=84599.
      • Download the OM2007R2Connectors-KB2274165.exe and ReadMe.rtf from the Files in This Download section below.
        Perform the following steps on both the Connector Service and the Windows-based Interop Providers to install this update package:
        1. Run OM2007R2Connectors-KB2274165.exe, which extracts the contents into the c:/Program Files/OM2007R2Connectors-KB2274165 directory. This runs the SetupUpdateInterop.exe program.
        2. Accept the license terms for the System Center Operations Manager 2007 R2 Connectors Update.
        3. The installation procedure displays these release notes and then runs the Connectors Setup Wizard. The wizard installs the connector and provider patches.
        4. Click Finish to end the installation.
        5. The Setup Wizard displays one of the following messages:
          “Connector Patch was successfully installed.”
          or
          “Provider Patch was successfully installed.”
        Important Note: Please refer to the ReadMe.rtf file for detailed installation guide.

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