900699 How to install the Microsoft COM+/MSDTC Components (COM+) edition of the Microsoft Product Support Reporting Tool

    Download the scripted system configuration gathering tools. The Microsoft Platform Support Reporting Utility facilitates the gathering of critical system and logging information used in troubleshooting support issues.
    • Version:


      File Name:


      Date Published:


      File Size:

      784 KB

        The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. The reporting tool DOES NOT make any registry changes or modifications to the operating system. This tool gathers some of the same basic information needed for this support scenario category.

        Important Notes

        1. You may install and use an unlimited number of copies of MPSReports solely for the purpose of gathering system information necessary for Microsoft Product Support Services to provide you with technical support services requested by you. All other purposes are not supported by Microsoft. Please refer to the EULA for more detailed information regarding your usage rights.

        2. No MPSReport versions are currently supported to run on 64bit Operating system versions.
    • Supported Operating System

      Windows 2000, Windows NT, Windows Server 2003, Windows XP

        Currently, this tool is not supported to run on 64bit Operating system versions.
        1. Download the executable specific to the support issue being experienced.
        2. Copy the file to the system having the problem.
        3. Double-click the executable to launch the report gathering tool.
        4. Accept the EULA.

    Popular downloads

      • 01

        DirectX End-User Runtime Web Installer

        The Microsoft DirectX® End-User Runtime provides updates to 9.0c and previous versions of DirectX — the core Windows® technology that drives high-speed multimedia and games on the PC.

      • 03

        Malicious Software Removal Tool

        This tool checks your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps to remove the infection if it is found. Microsoft will release an updated version of this tool on the second Tuesday of each month.

      • 04

        Windows 7 Upgrade Advisor

        Download and run the Windows 7 Upgrade Advisor to see if your PC is ready for Windows 7. It scans your hardware, devices, and installed programs for known compatibility issues, gives you guidance on how to resolve potential issues found, and recommends what to do before you upgrade.

      • 05

        Microsoft Security Essentials

        Microsoft Security Essentials provides real-time protection for your home or small business PC that guards against viruses, spyware, and other malicious software.

    Loading your results, please wait...

    Free PC updates

    • Security patches
    • Software updates
    • Service packs
    • Hardware drivers

    Microsoft Suggests

    Windows 10. The best Windows ever.
    Windows 10
    The best Windows ever.
    Upgrade for free*