Windows

    900699 How to install the Microsoft COM+/MSDTC Components (COM+) edition of the Microsoft Product Support Reporting Tool

    Language:
    English
    Download the scripted system configuration gathering tools. The Microsoft Platform Support Reporting Utility facilitates the gathering of critical system and logging information used in troubleshooting support issues.
    • Version:

      1.0

      File Name:

      MPSReport_COM.exe

      Date Published:

      6/20/2005

      File Size:

      784 KB

        The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. The reporting tool DOES NOT make any registry changes or modifications to the operating system. This tool gathers some of the same basic information needed for this support scenario category.

        Important Notes

        1. You may install and use an unlimited number of copies of MPSReports solely for the purpose of gathering system information necessary for Microsoft Product Support Services to provide you with technical support services requested by you. All other purposes are not supported by Microsoft. Please refer to the EULA for more detailed information regarding your usage rights.

        2. No MPSReport versions are currently supported to run on 64bit Operating system versions.
    • Supported Operating System

      Windows 2000, Windows NT, Windows Server 2003, Windows XP

        Currently, this tool is not supported to run on 64bit Operating system versions.
        1. Download the executable specific to the support issue being experienced.
        2. Copy the file to the system having the problem.
        3. Double-click the executable to launch the report gathering tool.
        4. Accept the EULA.

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