Windows

900699 How to install the Microsoft COM+/MSDTC Components (COM+) edition of the Microsoft Product Support Reporting Tool

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Download the scripted system configuration gathering tools. The Microsoft Platform Support Reporting Utility facilitates the gathering of critical system and logging information used in troubleshooting support issues.
  • Details

    Version:
    Date Published:

    1.0

    6/20/2005

    File name:
    File size:

    MPSReport_COM.exe

    784 KB

      The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. The reporting tool DOES NOT make any registry changes or modifications to the operating system. This tool gathers some of the same basic information needed for this support scenario category.

      Important Notes

      1. You may install and use an unlimited number of copies of MPSReports solely for the purpose of gathering system information necessary for Microsoft Product Support Services to provide you with technical support services requested by you. All other purposes are not supported by Microsoft. Please refer to the EULA for more detailed information regarding your usage rights.

      2. No MPSReport versions are currently supported to run on 64bit Operating system versions.
  • System Requirements

    Supported Operating System

    Windows 2000, Windows NT, Windows Server 2003, Windows XP

      Currently, this tool is not supported to run on 64bit Operating system versions.
  • Install Instructions

      1. Download the executable specific to the support issue being experienced.
      2. Copy the file to the system having the problem.
      3. Double-click the executable to launch the report gathering tool.
      4. Accept the EULA.
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