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    Core Infrastructure Optimization Implementer Resource Guide: Basic to Standardized

    This is the first of three resource guides for the Core Infrastructure Optimization Model explaining key IT capabilities necessary to move from one of four defined levels to the next more efficient and streamlined level. This guide focuses on moving from Basic to Standardized.
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      865 KB

        Infrastructure Optimization provides a logical roadmap to progress from reactive to proactive IT service management. This Word document briefly describes each of the four defined levels of IT services—Basic, Standardized, Rationalized, and Dynamic—and explains each capability in the Core Infrastructure Optimization Model. It then introduces high-level concepts for planning, building, deploying, and managing these capabilities and provides links to relevant resources where more detailed and actionable content can be found. You can use the information contained in this guide to help you assess your organization's optimization level and move from the Basic level to the Standardized level.

        Version 1.1 of the Basic to Standardized guide adds information about the Windows Vista Hardware Assessment.
    • Supported Operating System

      Windows Server 2003, Windows Vista, Windows XP

          Microsoft Word or Microsoft Word Viewer 2003 (available as a free download) can be used to view Word documents.

        1. Click the Download button at the top of the page to start the download.

        2. Save the .zip file to your preferred location on your computer.
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